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Maintenance Dispatcher Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Reliable Dispatcher with [Number] years of experience. Highly effective at maintaining tight schedules and keeping callers satisfied and drivers safe. Enthusiastic about driving improvements to business operations. Adept at coordinating schedules and field personnel to provide efficient service to callers. Knowledgeable about training employees, coordinating work schedules and updating dispatch logs. Always looking for ways to improve efficiency and procedures. Advanced skills in [Software]. Expert Dispatcher focused on keeping delivery and customer service operations moving smoothly. Proficient in [Industry] practices and compliance requirements. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Updating logs
  • Routing orders
  • Closing tickets
  • Prioritizing calls
  • Data entry
  • Dispatching field personnel
Work History
Maintenance Dispatcher, 10/2017 to 02/2020
Capital VacationsPigeon Forge, TN,
  • Increased area coverage by [Number]% through effective scheduling and detailed location monitoring.
  • Went [Number] days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
  • Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Trained [Number] new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by [Number]%.
  • Directed all dispatching, routing and tracking of [Number] fleet vehicles.
  • Sent out [Job title] drivers to assist [Number] hourly callers based on locations, needs and worker availability.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Calibrated instruments and scales in production area and quality lab.
  • Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
Fence Installer, 06/1998 to 08/2015
Maner Building SupplyNorth Charleston, SC,
  • Operated tools, equipment and machinery according to safety standards.
  • Installed metal and wooden fences and privacy borders.
  • Calculated materials and time needed for each job.
  • Used hand tools and instruments to take measurements.
  • Complied with all safety and quality requirements, including tool operation and utility location, to protect personnel, customers and property structures.
  • Filled post holes with concrete to maintain proper stability and longevity of fencing installations.
  • Utilized plumb bobs and levels to align posts for proper installation and high-quality completed work.
  • Contacted local officials to determine utility and water line locations prior to digging on any property.
  • Met customer needs by consulting project documentation to achieve proper marking of fence lines and pole locations.
  • Used power-driven auger to hollow out postholes with efficiency and manual digging methods for less complex work.
  • Gathered location measurements and fence requirements to determine project scopes and establish action plans.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Mixed porridge of catch basins and poured and sawed off concrete and asphalt.
  • Assessed engineering documentation to determine order of construction operations.
  • Informed supervisors when machines required major scheduled service or immediate repair.
  • Inspected machine parts for conformance to product specifications.
  • Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.
  • Supported technicians in equipment maintenance and repair.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.
  • Kept site work safe and in line with budget, schedule and applicable building codes.
  • Ensured timely response in picking and packing of reorders.
Forklift Operator, 04/1990 to 07/1998
Sika CorporationAurora, IL,
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
  • Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Cleaned warehouse areas to maintain safety and efficiency.
  • Checked items against documentation for accuracy.
  • Received cargo by removing it from trucks by hand.
  • Removed plastic and straps from pallets to facilitate unloading.
  • Inspected packed waste for signs of hazardous materials.
  • Inspected items for damage and performed temperature and quality checks.
  • Created drop list of merchandise for placement in aisles.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded materials and goods at designated locations for best project availability.
  • Worked in team environment to maintain high levels of productivity.
  • Loaded, transported and stacked materials.
  • Monitored production schedule to keep proper amount of [Type] inventory on hand.
  • Filled propane tanks, checked valves and performed other routine equipment maintenance.
  • Completed daily forklift safety checklists.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Managed warehouse operations and verified proper shipment procedures.
  • Updated [Software] tracking systems to document movements and determine proper area for storage.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Transported inventory items to appropriate locations.
  • Moved pallets of merchandise using electric forklifts and electric pallets.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Completed regular checks of incoming freight in staging area each day.
  • Received and unpacked shipments and new equipment as directed.
  • Demonstrated and applied product knowledge of all company items.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Operated equipment while observing standard safety procedures.
  • Reported damage to racks, faulty equipment and other safety hazards to [Job Title] for remediation.
  • Shrink-wrapped average of [Number] pallets per day.
  • Placed overstocked items in temporary storage.
  • Serviced minor equipment malfunctions to keep machinery operational and completed equipment condition reports for [Job Title].
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Loaded transfer truck with front end loader.
  • Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Ensured forklifts were operational through performance of preventative maintenance and effective troubleshooting of malfunctions.
  • Completed inventory cycle counts and documented all information in [Type] reports to give to [Job Title].
Education
High School Diploma: , Expected in 06/1982
Emmerich Manual High School - Indianapolis, IN
GPA:
Certifications
  • Certified Protection Officer (CPO)
  • Member Institute of Logistics and Transport (MILT)
CPR / FIRST AID

W HEN I WORKED AT TOA IT WAS MANDATORY FOR MAINTENANCE WORKERS AND DISPATCHERS. To take the class

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Resume Overview

School Attended
  • Emmerich Manual High School
Job Titles Held:
  • Maintenance Dispatcher
  • Fence Installer
  • Forklift Operator
Degrees
  • High School Diploma

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