Professional Logistics Operations Manager offering 5 years of expertise in supervising and training 27 employees consisting of drivers and material handlers. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Implemented new organizational strategies to strengthen filing systems for billing, receiving and delivery reports to optimize processes.
Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
Ensured adherence to all company, state and federal protocols to reduce potential danger.
Conducted research to address shipping errors and packaging mistakes.
Expedited resolutions of shipping errors and packaging mistakes.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Negotiated with several different freight companies and received annual contracts resulting in cost savings.
Delivered substantial cost savings by securing discounts from third-party logistics services providers.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Provided updates on critical shipments to corporate departments and customers.
Monitored and ensured compliance with strict budgets by negotiating freight in alignment with needs and specifications.
Directed logistics operations, including shipping and receiving of wide range of products daily.
Prepared updated shipment reports for executives and clients.
Coordinated dispatching of 18 drivers to accomplish daily delivery requirements.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Managed scheduling and task delegation for 10-member warehouse team.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Tracked production and quality control systems to proactively identify deficiencies.
Chiropractic Assistant, 06/2006 - 08/2015 Path Medical – Pompano Beach, FL,
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Gathered forms, copied insurance cards and to collect patient information for billing and insurance filing.
Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Sanitized, restocked and organized exam rooms and medical equipment.
Cleaned exam and therapy rooms and placed used linens in laundry bins for prompt cleaning.
Maintained clients' treatment records and designed long-term care programs for return customers.
Drove operational improvements which resulted in savings and improved profit margins.
Maintained excellent attendance record, consistently arriving to work on time.
Material Handler, 01/2001 - 01/2006 Briggs And Stratton Corporation – Nashville, TN,
Transported inventory items to appropriate locations.
Prevented load shifting or damage by using bracing and strapping techniques.
Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
Operated equipment while observing standard safety procedures.
Received and unpacked shipments and new equipment as directed.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
Cleaned warehouse areas to maintain safety and efficiency.
Managed warehouse operations and verified proper shipment procedures.
Demonstrated and applied product knowledge of all company items.
Performed cycle counts and inventory control to accurately track product levels.
Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
Education
High School Diploma: , Expected in - Litchfield High School - Litchfield, IL, GPA:
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