logistics operations manager resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
  • Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. Extensive background in logistics by car, rail and air travel. cost negotiations and building relationships with vendors. Strong communication skills and understanding of compliance and regulation. Accustomed to high volume material management across multimodal transportation systems. Organized and efficient with outstanding interpersonal skills.
  • Logistics Director translates audit findings, assessments and gap analysis into recommendable actions to improve operations. Thrives in team environment while demonstrating advanced-level skills in [Software] and [Software]. Excellent communicator and problem-solver with over [Number] years of [Area of expertise] expertise.
  • Highly accomplished, versatile Transportation Senior Manager with extensive background supporting pet transport operations, including logistics, supply chain management and training of high-impact teams within everchanging environments. Dynamic leader,consistently achieves outstanding results while building and maintaining strong, loyal relations with both clients and colleagues. Moves and relates effortlessly across all levels of management.
  • Efficient Transportation Manager commended as technologically proficient professional adept at planning, dispatching and routing packages by maintaining strong relations with transport carrier services. Solid [Number]-year background in handling logistics to achieve timely delivery. Prioritizes tasks and distributes operations to provide maximum output.
  • Customs compliance
  • Skilled in [Software]
  • Transportation management systems
  • Logistics management
  • Safety standards
  • Vendor management
  • Project planning and scheduling
  • Resource planning
  • Staff training and development
  • Policy development
  • Microsoft Office
  • International Logistics Planning
  • Relationship management
  • Regulations and compliance
03/2016 to Current Logistics Operations Manager Caterpillar | Oregon, OR,
  • Completed quality assurance reviews to assess accuracy of data and validate results.
  • Created reports detailing findings and recommendations.
  • Utilized knowledge of data modeling and statistical analysis to note trends and draw conclusions.
  • Assessed program risks with reviews of plans and analysis of available data.
  • Assisted fellow planning staff members with tasks to maintain proper workflows.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Streamlined operational efficiencies by assigning crew schedules while adhering to contractual and FAA restrictions.
  • Decreased work flow stoppage by monitoring member certifications, developing crew lines and training staff on preferential bidding systems.
  • Met [Number] quotas over [Timeframe] and exceeded [Number]% of quarterly goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Monitored output versus production plan and made changes to scheduling.
  • Collaborated with engineering and manufacturing teams to increase efficiency.
01/2015 to 03/2016 Transporter Hospital Sisters Health System - Corporate | Taylorville, IL,
  • Escort people and pets by airplane to client's, taking care of and assisting any needs while in transit, meeting timely deadlines and adhering to all airline safety procedures.
  • Escort transports either airport to airport, pickup/dropoff to airport to airport and/or international customs clearance to airport to airport, verifying proper documentation and delivery to authorized personnel or client.
  • Cleaned, disinfected and prepared travel accessories, spaces, places, and any areas used during transport
  • Supported and coached new transporters on policies and safety measures, offering assistance with tasks as needed.
  • Relayed any discrepancies, health condition or special information regarding transport to appropriate personnel or client.
  • Interacted with clients which helped to build and develop strong and trusting rapport to facilitate smooth, quality care.
  • Provided transport communication and details of status with notifications in real time using various equipment while adhering to all safety protocols.
12/2012 to 01/2015 Travel Care Professional PetPackers | City, STATE,
  • Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new transport assignments.
  • Maintained updated knowledge of airline regulatory requirements and industry standards for domestic and international client support.
  • Responded immediately to clients' questions, issues, and complaints and resolved or found effective solutions to when required.
  • Cultivated strong value-added relationships with clients and vendors daily by delivering accurate travel itineraries and industry knowledge to drive business development.
  • Reviewed inquiries and itineraries to verify compliance with safety procedures, travel regulations and internal company policies to detect and eliminate safety hazards during travel.
  • Improved productivity initiatives, by fostering automation insights-SAAS for managing office support tasks, coordinating itineraries and scheduling appointments.
  • Delivered quality, confidential services to celebrities, politicians, athletes and royalty.
Education and Training
Expected in 05/2015 BBA | Business Administration And Management Clayton State University, Morrow, GA GPA:
Expected in 05/2017 MBA | Supply Chain Management Clayton State University, Morrow, GA GPA:

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Resume Overview

School Attended

  • Clayton State University
  • Clayton State University

Job Titles Held:

  • Logistics Operations Manager
  • Transporter
  • Travel Care Professional


  • BBA
  • MBA

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