Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
A forward-thinking, ambitious, and diverse professional offering a unique combination of creativity and analytical skills with the ability to think critically in a fast paced environment. An individual with the aptitude to plan, organize and prioritize tasks, possesses exceptional written and oral communication skills. Able to maintain a productive climate, team player, and flexible. Possess over 5 years of experience in the mortgage industry and looking for a company where I can continue to expand upon my knowledge.
Highlights
  • TRID trained in VA, FHA, Conventional, HARP, USDA, Jumbo, Doctor and Bond loans
  • Empower (mortgage processing system)
  • MS Office Suite (Word, Excel, PowerPoint, Access)
  • Refinance and purchase loans
  • DU/LP systems
  • LIS (mortgage processing system)
  • Streamline products 
  • Mortgage Builder and Blue Print (mortgage processing systems)
Experience
10/2016 to 06/2017
Loan Document Specialist Glacier Bancorp Corvallis, MT,

Mortgage institution primarily focused on processing purchase home loans. Provided support to Home Mortgage Consultants and underwriting teams by ensuring timely, judicious and accurate processing of mortgages. 

  • Provided customers and loan officers with a status update within 48 hours of loan approval.
  • Managed a multi-state pipeline of 35 loans a month.
  • Ensured all necessary documentation was in file prior to handoff to closing dept.
  • Re-reviewed all documentation in file, input any changes into mortgage builder and re-ran DU for accurate determination prior to initial underwrite.
09/2014 to 10/2016
Loan Document Specialist Glacier Bancorp Cottonwood School, WY,

Financial institution focused on processing purchases and refinanced home loans. Provided support to Home Mortgage Consultants and underwriting teams by ensuring timely, judicious and accurate processing of mortgages.

  • Reviewed credit reports for relevant credit history, number of mortgages, public records; late payments and inquiries to help gauge credit worthiness.
  • Processed and consistently closed 20 loans a month
  • Was recognized three months in a row for excellent customer service
  • Communicated with all persons involved in the loan process associated with file to update and request additional information if needed.
03/2014 to 08/2014
Accounts Payable Specialist Akebia Therapeutics, Inc. Indianapolis, IN,

Transportation Logistics Company focused on providing services for all consultative, executional, and transactional supply chain needs.

  • Analyzed and paid outstanding vendor accounts to keep the accounting books balanced.
  • Analyzed and closed out a minimum of 30 TL, LTL and IML incidents a day.  
  • Entered and uploaded 80 invoices into Bazooka a day. 
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Collected all invoices and obtained approval for payment.
  • Matched, batched and coded invoices.
04/2011 to 01/2014
Loan Document Specialist Glacier Bancorp East Rexburg, ID,

Financial institution focused on processing refinanced and purchase home loans. Provided support to loan officers and underwriting teams by ensuring the timely, judicious and accurate processing of mortgages.

  • Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submission.
  • Ensured compliance with company policies, federal policies, underwriting guidelines and lending program requirements.
  • Regarded as one of the team's most productive loan processors, handling an average of 40 files monthly.
  • Provided expedient service cited as key to consistently high customer satisfaction and received customer service loyalty award 4 months in a row.
  • Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.
  • Successfully processed some of the most challenging loan applications (e.g., first-time home buyers, self-employed applicants and borrowers with problematic credit histories).
Education and Training
Expected in 2009
Bachelor of Arts: Journalism and Mass Communications
University of Iowa - Iowa City, IA
GPA:
Concentration in History
Skills
Desktop Software: Access, Excel, MS Office, Outlook, PowerPoint, Word, Adobe.
Mortgage knowledge & skills: DU/LP Programs, credit analysis, mortgage products/programs,customer service.
People skills: communication skills, interpersonal skills, customer satisfaction, listening, problem resolution, organizational skills, enthusiastic.
Sales: retail, selling, sales, customer service.

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School Attended

  • University of Iowa

Job Titles Held:

  • Loan Document Specialist
  • Loan Document Specialist
  • Accounts Payable Specialist
  • Loan Document Specialist

Degrees

  • Bachelor of Arts

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