Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Accurately measured and recorded product weight, dimensions or other production data for use in tag and label.
Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
Logged weight and destination production data in detailed daily logs for management review.
Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
Communicated with team members to coordinate efficient and accurate movements.
Scheduled or performed needed maintenance on equipment to promote longevity of use.
Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
Tied and secured loads to prevent shifting or damage to items.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Improved customer satisfaction by finding creative solutions to problems.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Delivered product to customer locations.
Demonstrated self-reliance by meeting and exceeding company requirements.
Created agendas and communication materials for team meetings.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Production Resource Group - Shipping and Receiving Clerk Dallas, TX, 08/2004 - 08/2005
Prepared accurate shipping orders and bills of lading to direct and route materials.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Liaised with vendor representatives to rectify damages and shortages.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Organized storage areas to maximize movement efficiency and minimize labor.
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Investigated inventory discrepancies to maintain recordkeeping validity.
Determined best shipping method for materials, considering shipping procedures, routes and rates.
Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Prepared shipments for postage through careful packing, sealing and labeling of materials.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Operated lift and hand trucks to transfer materials to and from target areas.
Reported delays, accidents or other traffic and transportation situations.
Education Realty Trust Inc. - Warehouse Manager Campbell, CA, 01/1996 - 10/2000
Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
Conveyed inventory levels and processes to internal and external customers to meet diverse requirements and smooth process flow.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Supervised employees in receipt and storage of products.
Established and maintained good relations with customers, vendors and transport companies.
Reconciled accounting records, including shipping and receiving logs and purchase orders.
Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Researched issues to address shipping errors and packaging mistakes.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
Managed day-to-day shipping and receiving.
Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
Applied schedule, organizational and routing knowledge to enhance delivery planning.
Project managed warehouse system updates to increase productivity and reduce errors.
Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Trained staff on material handling processes to reduce shipping times.
Planned stock quantities according to marketplace demand and sales forecasts.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
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