I am a Dedicated employee known for excellent customer service, attention to detail and pride in my quality of work. I am pursuing employment options where good respect and a positive attitude will be recognized and reciprocated through management, staff and customers. I enjoy working with people to problem solve and make a difference. I feel that when you work with a positive attitude and good energy it rubs off on those around you, making for a better atmosphere for all of your co workers.
Skills
Attention to detail
Staff scheduling
Comfortable being on call
I don't leave until the job is done
Legal paper filing
Collecting data and writing papers
Following OSHA regulations
Valid Class A Commercial Drivers License (CDL) in New York State with a Towing endorsement, no transmission restrictions.
Team building
Multitasking
Great time management skills
Good people skills
Public speaking and presenting
Great team player and I work well under pressure to resolve the objective at hand
Good with group communication
Open minded with discussions to work together and achieve the goal
Good with constructive criticism
While owning my business I took the phone calls, lined up the work, did the invoicing, learned quick books, completed the jobs and worked with other funeral director and families to provide the best service possible.
Education and Training
American Academy McAllister Institute of Funeral ServicesNew York, NYExpected in 08/2013 – –Associate of Applied Science:Funeral Service And Mortuary Science - GPA:
Experience
Hinkle Contracting Company - Licensed Funeral Director Stanton, KY, 09/2017 - Current
Service Corp Int. Funeral Services Suffern, NY September 2019 - February 2020 while still operating my business
Applebee McPhillips Funeral Home Middletown, NY January 2017 - September 2017
Brooks Funeral Home Inc. Newburgh, NY October 2013 - December 2016
Transported deceased from place of death to funeral home.
Itemized list of clothing and valuables delivered with body.
Used pump to introduce embalming fluid after making incisions to remove blood and waste.
Closed incision utilizing suture knowledge and technique.
Utilized germicidal soap and hot air dryers to wash and dry bodies.
Utilized cosmetics and other resources to achieve best presentation results.
Dressed bodies to place in caskets.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
Conducted more than 300 funerals, visitations and memorial services each year.
Addressed all client questions and requests for information relating to funeral services and pricing.
Arranged funerals consistent with each family's heritage and religious beliefs.
Consulted with families of deceased regarding final arrangements tactfully.
Consulted with families of deceased to make funeral arrangements.
Arranged for clergy members to perform funeral services.
Completed and filed all necessary legal documentation quickly and accurately.
Prepared death certificates and drafted obituaries.
Scheduled funeral services, coordinated burials and arranged cremations.
Completed legal documentation and signed death certificates.
Oversaw filing of legal documents.
Conducted pre-need consultations to educate clients on available funeral plans.
Implemented pre-need arrangement program for funeral services, which guaranteed specific prices and secured clients' company trust.
Led and directed funeral and graveside services.
Participated in community activities for funeral home promotions and other purposes.
Wrote reports on cases that required them, in detail with the steps taken during procedure.
In certain offices I handled partial book keeping and paying bills.
Responsible for inventory of all Funeral Home stock; caskets, shipping containers, chemicals and paper products.
Responsible for placing orders for the supplies and chemicals in the preparation room along with staff supplies.
Under my own business, I handle the book keeping, invoicing, tax preparation and the labor of the day to day objectives.
Mecfen Contracting Corp. - Laborer Worker City, STATE, 06/2010 - Current
This is a family friends construction company that i have worked for on a part time basis sense we were in high school together.
Over the years I have gained experience using many different power tools: flooring nail guns, nail guns, drills, circular saws, chop saws, chain saws and demo saws.
Hand tools: hammers, hand saw, phillips head screw drivers, flat head screw drivers, hex screw drivers, multi point screw drivers, socket sets, putty knives, concrete floats and trawls.
Machine operating: although I am not certified as an operator, I have gained experience over the years learning how to utilize each machine for its best purpose on the job safely. The machines I have operated are: commercial lawn mowers, weed wackers, leaf blowers, excavators, front loaders, mid size bull dozers and wood chippers.
While working for this company over the years i have learned the proper way to take measurements of all different kinds with many different types of materials, using: tape measures, square, levels and laser levels.
Cleaned up and resupplied work areas daily for optimal team performance.
Contributed to team culture of safety by consistently wearing proper safety gear and following standards.
Listened to senior team members for instructions on new jobs and daily requirements.
Demolished existing structures and removed fixtures, appliances and other pieces from sites.
Maintained clean, safe working environment by removing waste from job site prior to shift completion.
Used picks and shovels to dig, spread and level dirt and gravel.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Cut materials into specified sizes for installation using tile cutters and power saws.
Operated air, electric and pneumatic drills to perform light fabrication for product sub-assembly.
Reduced wasteful spending by accurately cutting materials according to specifications.
Conducted daily DOT pre-trip inspections according to set checklist.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.
I have my Class A Commercial Drivers LIcense (CDL)
I drove on a specific work site for this period of time. No over the road experience was gained. However the terrain I was driving on was rough unpaved roads in tight spaces for turning and backing. I drove a Tri Axle and a single axle on this job.
I was able to gain more experience running excavators, front loaders and bob cats while on this job as well.
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School Attended
American Academy McAllister Institute of Funeral Services
