Licensed Aesthetician resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Efficient waitress with strong interpersonal and coaching skills. Background in family to fine dining restaurants. Talented at delivering food to guests and turning dining tables rapidly to maximize team efficiency. Offering 5 years of experience in progressive roles with increased accountability.
Skills
High-volume dining
Effective sales techniques
Safe food handling
Menu memorization
Dermalogica Trained
Training and mentoring
Bank deposits
Experience
05/2010 to 10/2019Licensed AestheticianMassage Envy | Newton, MA,
Performed chemical peels and microdermabrasion for non-invasive skincare treatments.
Educated clients on skincare techniques based on skin type and individual needs.
Boosted repeat patient appointments and sales by offering reliable, quality service.
Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
Consulted customers and answered questions about desired treatments.
Provided makeup application services.
Delivered gentle hair removal using wax and laser methods.
Completed facial treatments
Prepared facility and equipment for client visits.
Massaged clients by offering facial specialized massages.
Offered lash application, warm stone massage and brow and eyelash tinting services.
Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Instructed clients on how to apply make-up to achieve desired look.
Vastly improved appearance of clients' skin through non-surgical processes.
Provided excellent customer service and skin care treatments to all clients.
Learned new techniques, including complete chemical peel process.
Collected patient history before planning treatments.
Sold salon-exclusive skin care products and encouraged service upgrades.
Set up patient rooms and sterilized equipment.
Pursued continuing education to learn new advances in skin condition treatments.
Gave patients personalized treatments and educated on procedures.
04/2003 to 07/2006Assistant Store ManagerStop And Shop | Jackson, NJ,
Assessed, optimized and elevated operations to target current and expected demands.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Led teams in planning, implementation and execution of merchandising and operating initiatives.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
Processed credit and debit card payments and returned proper change for cash purchases.
Mentored team on effective upselling and cross-selling techniques.
Promoted and supported strong relationships with local community organizations in surrounding area.
to WaitressHoliday Retirement | Denver, CO,
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Checked order accuracy and food quality before delivering to customers.
Carried 5-7 plates at one time without dropping or spilling, decreasing overall customer wait time.
Served average of 50-70 patrons daily with consistent recommendations for exceptional service.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Minimized customer wait times by efficiently taking and filling over 50-70 orders each day.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Increased sales of key menu items through effective upselling.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Upsold customers and optimized table-turns, outperforming wait staff average sales.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Calculated charges, issued table checks and collected payments from customers.
Education and Training
Expected in 05/2011Cosmetology | Cosmetology EducationRoyal Beauty Careers, Houston, TXGPA:
Expected in | Criminalistics And Criminal ScienceLonestar College , Montgomery Texas, GPA:
Accomplishments
Increased team productivity with morale-boosting incentives.
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