learning ambassador problem solver resume example with 1+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
PROCESS ASSISTANT Enthusiastic, versatile, and results-oriented professional with excellent qualifications and experience to support activities requiring strong communication, coordination, relationship building, and customer service skills. Work effectively both independently and as part of a team in demanding customer-centric environments while delivering a high level of service and support to customers. Use well developed interpersonal and communication skills to build rapport and establish positive working relationships with customers, co-workers, and company management. AREAS OF STRENGTH Value-Added Customer Service Sales/Customer Service Aptitude Meticulous Attention to Details Professional/Positive Demeanor Phone/In-Person Communication Strong Customer-Centric Focus Exceeding Company Objectives Highly Reliable and Dependable Handling / Resolving Problems Building Rapport/Relationships Clear / Effective Communication Performing Well Under Pressure
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Cargill, Inc. – Lebanon, PA
- Learning Ambassador August 2020-present: As a Learning Ambassador I have trained new hire associates, cross-trained associates, trained transfer associates, Process Assistants and incoming Managers. ~Problem Solver 2020-present: Problem solved RPND, ISS, NPC. Troubleshoot and resolve problems that an associate encounters with inventory; including printing ASIN labels, damage out products and adding expiration dates to food and health products. Resolve issues in a timely manner. ~DPT group launch 2021-present: Within two months of launch there has been a recovery of 90K worth of product that can be sold. ~Trained in ATAC/MADCAT ~Trained in Warehouse Pile Audits.
Hilton Grand Vacations – Gatlinburg, TN
- Directly accountable for maintaining professional and courteous interactions with passengers at all times while providing value-added service.
- Held responsible for checking in passengers and baggage, accurately weighing passengers and baggage for each flight, loading baggage, boarding aircraft, and walking passengers to terminal from aircrafts.
- Ensured the safety of passengers by maintaining compliance with company policies/procedures.
- Utilized excellent communication and listening skills to provide information about flights to customers, make reservations, reschedule passengers, and to resolve issues, problems, or complaints of passengers as they arose.
- Exhibited exceptional money handling skills while performing cashiering duties and completing sales including processing cash, credit cards, coupons, and vouchers as forms of payment and issuing refunds as necessary.
- Exercised independent judgment and assumed accountability while acting in the best interest of the company and passengers as well as performed duties, tasks, and responsibilities with minimal supervision or direction.
- Upheld a positive image of the company while actively contributing to customer service objectives and quality standards by evaluating results, addressing needs, and analyzing/responding to passenger and team feedback.
Survey Group, Meczka Marketing Research Consulting, Inc – City, STATE
- Held fully responsible for demonstrating initiative, strong communication and relationship building skills, and excellent customer service abilities while conducting and documenting surveys.
- Fully accountable for organizing and reviewing surveys for accuracy as well as for scheduling, training, and supervising other team members to perform surveys.
- Ensured all responsibilities and duties were performed thoroughly and with a sense of urgency.
- Demonstrated excellent organizational, time management, and multi-tasking skills with ability to prioritize tasks while utilizing strong interpersonal and communication skills to interact with team members and the public.
- Displayed excellent ability to complete all tasks in a timely manner, build rapport with individuals from diverse backgrounds, and to support business and survey goals by promoting an environment that achieved results.
- Recognized by management team for outstanding performance and results, dedication and commitment, team leadership and support, quickly learning new responsibilities, and providing additional support and assistance.
Mt. San Antonio College - Walnut, CA
Within two months of launching the DPT there has been a recovery of 90K worth of product that can be sold.
~Hazardous Waste Training ~CPR and First Aid
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Resume Overview
School Attended
- Mt. San Antonio College
Job Titles Held:
- Learning Ambassador/Problem Solver
- Customer Service Rep
- Marketing Support
Degrees
- Associate of Arts
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