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Lead Lobo Ambassador Resume Example

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LEAD LOBO AMBASSADOR
Summary

Enthusiastic recent college graduate seeking a professional career in Human Resources to developing policies, leading training programs and managing reporting. Well-coordinated and methodical with exceptional verbal and written communication skills.

Skills
  • Developing leads
  • Educational leadership
  • Training leadership
  • Leadership ability
  • Student mentoring
  • Event planning
  • Relationship management
  • Research
Experience
Classy Cleaners of Corpus Christi August 2020 to CurrentLead Cleaner
Corpus Christi, TX
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
  • Checked and changed linens and washed and dried dishes to maintain orderly homes.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Integrated process improvements to increase overall workflow.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Fostered positive employee relationships through effective communication, training and development coaching.
Sul Ross State UniversityJanuary 2020 to May 2020Lead Lobo Ambassador
Alpine, TX
  • Collaborated with others to discuss new student opportunities.
  • Earned reputation for good attendance and hard work.
  • Handled all delegated tasks, including ambassadors and campus tours.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated campus knowledge through research.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to visitors when face-to-face or through phone conversations.
  • Improved operations by working with team members and potential students to find workable solutions.
  • Collaborated in the development of campus tour procedures.
Sul Ross State UniversityJanuary 2019 to December 2019Lobo Ambassador
Alpine, TX
  • Liaised between the university and prospective students and parents during tours and student visit days, answering questions regarding campus safety.
  • Helped with registration processes and applications.
  • Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
  • Coached students on strategies for engaging in campus life and checked in frequently to satisfy diverse needs.
  • Managed onboarding procedures for incoming freshmen, easing the transition into university life.
  • Developed long-term relationships with local partners including restaurants, cafes, museums, and concert halls so travelers could further explore the city individually.
  • Researched topics that pertained to tour locations so that such information could be added to scripts.
  • Provided information through narratives on locations throughout the Alpine area, relaying lesser-known stories for interest.
  • Answered questions, pointed out overlooked features, and offered further details about special exhibits so that visitors would be knowledgeable.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
SpearCo ConstructionJuly 2013 to December 2019General Contractor
Alpine, TX
  • Reviewed invoices submitted by contractors and approved payments based on acceptable work products.
  • Improved cost savings initiatives, reviewing and qualifying competitive subcontractor bids prior to contract execution.
  • Saved money by managing cost-effective supplier purchases.
  • Established scopes of work, budgets and construction timelines to manage effective project planning.
  • Initiated process improvements, spearheading strategies to boost revenue by acquiring new residential customers, commercial clients and construction partners.
  • Scheduled subcontractors, ensuring that each shift had adequate coverage so that jobs could be completed on time.
  • Visited job sites and reviewed renovation plans to ascertain aspects of projects.
  • Leveraged trends in customer industries to shape solutions and business approaches.
  • Ensured overall safety by regularly inspecting job sites and ensuring that all personnel, including subcontractors, observed protocols and standards.
  • Ordered supplies and controlled inventory to maintain budget constraints.
  • Leveraged trends in customer industries to shape solutions and approaches.
  • Saved money by minimizing waste and overseeing cost-effective supplier purchases.
  • Recruited, supervised, and directed outsourced qualified third-party contractors.
  • Controlled expenses by improving resource allocation.
  • Supervised highly competent electricians, carpenters, plumbers, and other tradesmen on job sites for commercial projects.
  • Sustained safety protocols and provided proper, cost-effective, and safe handling of equipment and materials.
  • Prepared cost and inventory reports and maintained accurate records using the company work order reporting system.
  • Resolved labor, design, and tool issues during all phases of construction projects.
  • Diminished costs, reviewed, and qualified competitive subcontractor bids prior to contract execution.
  • Coordinated all phases of construction projects from inception to completion.
  • Increased process improvement initiatives and troubleshot problems for corrective action to boost functionality and workflow.
Dollar GeneralJuly 2010 to May 2012Assistant Manager
Alpine, TX
  • Planned and prepared workflow schedules, delegating tasks for a 20-member team.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads, and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Evaluated employee performance and developed improvement plans.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize team productivity.
  • Supported sales management initiatives to optimize business development.
  • Analyzed trends, identifying consumer demand, and forecasting seasonal trends.
  • Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Produced monthly sales and performance reports, supporting operational planning, and strategic decision making.
Education and Training
Sul Ross State UniversityMay 2020Bachelor of Arts: CommunicationAlpine, TX
  • Magna cum laude graduate
  • 3.8 GPA
  • Minor in History
  • Lambda Pi Eta Member
  • Outstanding Communication Student of the Year Recipient 2018 and 2020
Sul Ross State UniversityExpected in May 2022Master of Public Administration: Public AdministrationAlpine, TX
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Resume Overview

Companies Worked For:

  • Classy Cleaners of Corpus Christi
  • Sul Ross State University
  • SpearCo Construction
  • Dollar General

School Attended

  • Sul Ross State University

Job Titles Held:

  • Lead Cleaner
  • Lead Lobo Ambassador
  • Lobo Ambassador
  • General Contractor
  • Assistant Manager

Degrees

  • Bachelor of Arts : Communication
    Master of Public Administration : Public Administration

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