Lead Hostess Resume Example
Communicative employee dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to dinner guests at upscale restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
- Communication skills
- Relationship development
- Organization
- Food running
- Customer service
- MS office
- Dining area cleanliness
- To-go order preparation
- Business operations
- Team building
- Supervision
- Project organization
- Communications
- Table setting
- Item promotion
- High-volume dining
Miami , FL01/2020 - Current
- Took information about guests' party size, led to seating, offered menus and took provided information on current specials and offered recommendations off the menu.
- Helped Servers by taking drink orders, brought food to tables, and cleaned tables regularly.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Breckenridge , CO06/2019 - 10/2019
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Planned and executed large parties and private events by organizing menus, spaces and special requests.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took information about guests' party size, led to seating, offered menus and offered personal recommendations off the menu.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Helped Servers by taking drink orders, running food and cleaning tables.
- Managed event contracts, including estimates, event profiles and post-event summaries.
- Coordinated events throughout our private dining areas, including rehearsal dinners, baby showers, reunions, and corporate meetings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Informed servers of newly seated parties for speedy service.
City , STATE01/2017 - 01/2019
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Coordinated different types of activities to enhance physical and intellectual development.
- Assisted children with homework assignments and special projects across different subjects to promote academic success.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Fostered close relationships with children by asking about school, friends and hobbies.
- Demonstrated empathy and kindness to display positive character traits.
- Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.
Over the course of my employment within the restaurant industry, there have been many stressful experiences that have required excellent communication, an ability to remain calm and friendly, and acting fast to resolve issues. I've learned how to be an extremely quick thinker and problem solver, and it has also provided ample experience in organization and event planning, as many reservations that were booked at Moxie were for large companies (such as Baptist Hospital and Deutsche Bank) or large events including rehearsal dinners, business meetings, baby showers, and many others. As a hostess there, it was my job to ensure the dining room for their event was setup to their liking.
As a babysitter, I was heavily involved in the safety and wellbeing of younger relatives and children of family friends that I would look after. I love working and volunteering with youth, and I volunteer throughout the year at my cousin's Catholic school here in Jacksonville.
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Resume Overview
School Attended
- Branford High School
Job Titles Held:
- Lead Hostess
- Hostess
- Babysitter
Degrees
- High School Diploma
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