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kennel master and rescue coordinator resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of ophthalmology and vet/animal care and training in both. Motivated to learn, grow and excel in anything I do.

Skills

Skills learned from Ophthalmology

  • Adept multi-tasker
  • ICD-10 (International Classification of Disease Systems)
  • Patient chart auditing ability
  • Team management
  • Process improvement
  • Supervision
  • Relationship development
  • Problem resolution
  • BAT and CST testing
  • Chart Documentation
  • Visual Prescreening
  • Laser procedure assistance
  • Ophthalmic equipment expertise
  • Appointment scheduling
  • Surgical care
  • Color vision assessment
  • Medical history documentation
  • Amsler grid testing
  • Physician support
  • Customer service abilities

Skills learned from Vet Care

  • Urine sample collection and urinalysis
  • Intravenous injection
  • Nail trimming
  • Tail restraint
  • Feline cat bag restraint
  • Medication Administration
  • File and records management
  • Vaccinations
Work History
Kennel Master and Rescue Coordinator, 10/2020 - Current
University Of Pennsylvania Health System Hamilton, NJ,
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Protected animals from care errors by maintaining clear and secure tags.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Maintained master schedule and set up appointments.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Referred families to animal shelters and educational articles.
Ophthalmic Scribe, 10/2017 - 07/2020
Southern Eye Associates City, STATE,
  • Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving prescription issues.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Measured and recorded visual acuity and color vision testing.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Assisted physician with laser procedures for vision corrective actions.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
  • Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
Vet Assistant/Animal Shelter Volunteer, 07/2014 - 09/2017
WAR Vet Clinic And Wynne Friends Of Animals City, STATE,
  • Observed and monitored over 100 animals for signs of illness or injury to report symptoms and overall animal health to supervisor.
  • Assessed animal behavior to create online and paper profiles for potential adopters.
  • Cared for over 100 animals by feeding and bathing, taking dogs for walks, cleaning litter boxes and supervising playtime.
  • Assisted public in claiming lost animals by checking license tags and posting notices on community websites.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Assisted Veterinarian in performing basic exams, tests, and surgeries for all species of patients.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Monitored up to 10 animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Observed animal details such as size, condition, behavior and eating habits and documented data with Shelter Helper.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
Education
High School Diploma: , Expected in 05/2015
-
Wynne High School - Wynne, AR,
GPA:
Status -
: Unknown, Expected in
-
East Arkansas Community College - Forrest City, AR
GPA:
Status -

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Resume Overview

School Attended

  • Wynne High School
  • East Arkansas Community College

Job Titles Held:

  • Kennel Master and Rescue Coordinator
  • Ophthalmic Scribe
  • Vet Assistant/Animal Shelter Volunteer

Degrees

  • High School Diploma

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