Dedicated Kennel Care Supervisor comfortable caring for a wide range of domestic pets, from dogs to aquatic animals. Develops lasting ties with pets and pet owners. Passionate about promoting animal health and extending the lives of beloved pets.
Excellent public speaking
Judgement and decision making
Complex problem solving
Active listeningCritical thinking
Kennel Care Supervisor, 08/2014 to Current Lake Grove Veterinary Clinic – Lake Oswego, OR
Fed, walked and cared for up to 55 dogs while their owners were out of town.
Fed, cleaned up after, played with, petted and brushed cats while owners were out of town.
Evaluated animals to determine their temperaments for play groups or one-on-one interaction.
Managed large groups of dogs for doggy daycare, including monitoring behavior and body language.
Observed animals' physical conditions and behaviors to detect illness.
Restrained animals for doctors and technicians.
Administered medications as directed by veterinary staff.
Managed specific animal diets in consultation with a veterinarian.
Prioritized Animal Safety
Kept clear and accurate records on animal behavior, food intake and medications, as well as detailed logs and inventories of animals, food and equipment.
Brushed, bathed and conditioned animals' coats.
Coordinated with technicians to guarantee owner satisfaction.
Maintained a clean and sanitary work environment at all times.
Cleaned and disinfected kennels, equipment and work areas and performed minor maintenance.
Worked in a cold and wet environment on a daily basis.
Assigned tasks such as feeding of animals, and cleaning and maintenance of animal quarters and facility.
Trained workers in animal care procedures, maintenance duties, and safety precautions.
Worked with subordinates to ensure all OSHA regulations are followed.
Assistant Manager, 01/2013 to 03/2014 Pride Stores – Springfield, MA
Oversaw team of 10 cashiers and service staff.
Trained new cashiers on procedures, customer service and sales techniques and encouraged development of new cashiers with positive reinforcement.
Greeted customers entering the store to ascertain what each customer wanted or needed in order to provide an elevated customer experience to generate a loyal clientele.
Answered product questions with up-to-date knowledge of sales and store promotions.
Received payment by cash, check, credit cards, vouchers, or automatic debits.
Issued receipts, refunds, credits, or change due to customers.
Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Monitored checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Tour Guide , 03/2010 to 12/2012 University of Massachusetts Amherst – Amherst, MA
Greeted and registered visitors.
Distributed brochures and other related materials, and explained tour procedures and precautions.
Researched pertinent information, including history of college or buildings, new buildings, materials used, classes and class sizes, etc.
Described tour points of interest to group members, and responded to questions.
Provided directions and other pertinent information to visitors.
Trained other guides and volunteers.
Performed clerical duties such as filing, typing, operating switchboards, and routing mail and messages.
Bachelor of Arts: History, 2012 University of Massachusetts - Amherst - Amherst, MA
Coursework in History, Art History and Education.
Obtained minor in Art History.
Finished a semester early due to financial constraints, but would have completed a minor in Education if money had not prevented me from staying for a final semester.
Volunteer at Multnomah Country Animal Shelter: Walk dogs, monitor and log bathroom habits, clean up after dogs.
Volunteer at The Hartsbrook School, Hadley MA: Responsible for monitoring children, particularly in movement and activity classes, pay special attention to few children with developmental delays and help with transitioning them through first grade classroom.