Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Brushing and grooming
Nutritious Feeding
Exercising and playing
Cleaning
Bathing
Animal care
Customer service
Relationship-Building
Compassion
Organization and Time management
Collaboration
Multitasking abilities
Leadership
Planning and Coordination
Interpersonal Communication
Analytical skills
Written Communication
Reading comprehension
Beverage preparation
Sales expertise
Dining area maintenance
Food and beverage pairings
To-Go Order Preparation
Stocking and Replenishing
Point of Sale Knowledge
Order Delivery Practices
Order Accuracy
Menu Memorization
Hospitality Service Expertise
High-Volume Dining
Food Sales and Promotion
Ordering Procedures
Table Setting Knowledge
Performance improvement
Cash Handling
Menu presentation
Food spoilage prevention
Food preparation and safety
Weeding Gardens
Watering Lawns and Trees
Trimming and Weeding
Debris removal
Safety and compliance
Responsible
Teambuilding
Detail-oriented
Critical thinking
Project Management
Excellent work ethic
Basic math
Good listening skills
Troubleshooting
Customer Service
Flexible & Adaptable
Refunds and exchanges
Payment collection
Cash register operations
Credit card processing
Customer assistance
Identification Checks
Drawer Management
Cash Drawer Management
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Cash Register Operation
ID Verification
Refund Handling
Product Restocking
Retail Merchandising
Shelf-cleaning
Heavy lifting
Purchase assistance
Time management skills
Receipt and refund issuance
Cleaning and sanitizing
Cleanliness
Price changes
Checkout consistency
Money handling
Written and verbal communication
Coupons and gift cards
Product knowledge
Bagging assistance
Question responses
Inventory management
Dietary needs
Physical Strength
Sanitizing and cleaning methods
Health examination
Teamwork
Work History
12/2020 to Current
Kennel Attendant/groomerHca – Humble, TX,
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
Kept cages, kennels, play yards and grooming areas neat and clean.
Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Observed and monitored over 30 animals for signs of illness or injury to report symptoms and overall animal health to supervisor.
Cared for over 30 animals by feeding and bathing, taking dogs for walks, and supervising playtime.
Maintained clean and organized boarding areas to promote animal wellbeing.
Followed all pet care instructions, including dietary needs and medication regimens.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Worked 4 to 5 hour shifts with oversight of over 30 animals in kennels or holding pens.
01/2019 to Current
Server/cashierThe Third Street Station – City, STATE,
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Requested official identification for purchases and verified details, consistently meeting strict legal standards.
Served needs of customers in a busy environment.
Efficiently processed new orders, completing daily transactions with remarkable accuracy.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters to remove debris and maintain cleanliness.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Processed customer payments quickly and returned exact change and receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Worked closely with front-end staff to assist customers.
Read weekly sales inserts and monitored price changes.
05/2019 to 10/2019
LandscaperTilletts Lawncare – City, STATE,
Pruned trees and bushes to improve visibility and shapes.
Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
Deployed sprinkler systems to give grass, flowers and other landscaping adequate water for growth needs.
Created landscape designs to be presented to clients.
Prepared soil and gardens for planting with mulch and sod.
Cleared pathways of overgrowth and debris or hazards such as snow.
Removed debris from work site and followed proper disposal practices.
Maintained work sites and client property including weeding and hedge work.
Education
Expected in 05/2020
High School Diploma: Pennfoster - Pecatonica, IL, GPA:
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