Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Compassionate, hard worker that is dedicated to delivering the best work ethics. Skilled in customer service care. Works well with clients and team members. Very detail oriented and well organized. Practice good listening skills and follow the direction of leadership. A fast learner, energetic, conscientious, very creative, and an excellent multitasker.

  • Verbal and Written Communication
  • Critical Thinking
  • Customer Service
  • Multitasking
  • Filing
  • Book Keeping
  • Detail-oriented
  • Good telephone etiquette
  • Critical thinking
  • Teamwork
  • Adaptability
Professional Experience
09/2020 to Current
Kennel Assistant American Veterinary Group Raleigh, NC,
  • Kept animals clean and free of contaminants to promote optimal health.
  • Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Worked 6a to 12p, 6-hour shifts with oversight of up to 30 animals in kennels or holding pens.
  • Boosted animal health by carrying out optimal feeding and watering schedule.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Completed animal intakes to board animals, labeling all home items and toys properly.
  • Answered telephones and performed administrative duties to assist receptionist during busy periods.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
09/2019 to 02/2020
Retail Sales Associate Extra Space Storage Naranja, FL,
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Issued receipts and processed refunds, credits or exchanges.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
04/2017 to 04/2018
Food Service Worker Banner Health Gilbert, AZ,
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Expected in 04/2021
K-12 Home School - H.E.B ISD,

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School Attended

  • K-12 Home School

Job Titles Held:

  • Kennel Assistant
  • Retail Sales Associate
  • Food Service Worker


  • GED

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