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Kennel Assistant resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Skilled Kennel/Administrative assistant of two years with over ten years of experience in sales and care of animals. Proven expertise in managing teams, assignments, and care of patrons/pets. Good communication, observational, and teamwork abilities. MS Office experience of over ten years. Writing and editing experience of over ten years.

Skills
  • Exercising and playing
  • Customer Service
  • Stock Rotation
  • Problem Resolution
  • Communications
  • Team Building
  • Inventory Management
  • Team Management
  • Project Organization
  • Entry Management
  • Product Pick
  • Billing Adjustments
  • Security Systems
  • Supervision
  • MS Office
  • Organization
Experience
02/2018 to Current
Kennel Assistant Ethos Veterinary Health Llc Honolulu, HI,
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Managed scheduling for 3 staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Processed financial documents including contracts, expense reports and invoices.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Guided administrative and professional staff through computer and software problems.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Sanitized floors and other surfaces to provide sterile environment.
  • Picked up dog waste using bags to dispose of properly.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Walked dogs 3 times per day for amount of time suitable for size and age.
  • Fed and refreshed water for animals staying in kennels on regular eating schedules.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Identified animal health concerns and discussed problems with owners.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
09/2019 to 12/2019
Front Desk Clerk Concord Hospitality Beaufort, NC,
  • Personally addressed and welcomed [Number] guests to business per day, improving overall customer service and engagement.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
10/2017 to 02/2018
Cashier Burger King Corporation Sandusky, OH,
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
04/2017 to 10/2017
Cashier Burger King Corporation Savoy, IL,
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Expected in 06/2014
High School Diploma:
Frewsburg Junior-Senior High School - Frewsburg, NY
GPA:

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Resume Overview

School Attended

  • Frewsburg Junior-Senior High School

Job Titles Held:

  • Kennel Assistant
  • Front Desk Clerk
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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