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jewelry consultant resume example with 4 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Driven sales consultant, successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles. Goal-oriented Sales Associate with merchandising and product branding expertise. Offering well-developed sales skills cultivated through several years of commission-based positions. Pursuing a part-time or full time position in sales and design work. Detail-oriented with years of hands-on and over the phone experience in diverse call center settings. Customer-focused individual proficient in managing both inbound and outbound calls. Recognized for meeting and exceeding all sales goals through attentive, individualized service and concise communication.

Skills
  • Adobe Cloud
  • Microsoft Office
  • Google Doc and Slide
  • Diamond sales
  • Product branding
  • Product knowledge
  • Loss prevention
  • Customer experiences
  • Mentoring and training
  • Diamond grading methodologies
  • Payment oversight
  • Sales management
  • Design abilities
  • Sales expertise
  • Business management
  • Inventory coordination
  • Design expertise
  • High-energy attitude
  • Credit card payment processing
  • Promotional support
  • Product understanding
  • Script use
  • Consumer behavior
  • Professional speaking abilities
  • Schedule management
  • Strategic decision-making
  • Closing a sale over phone
Experience
01/2019 to 01/2020
Jewelry consultant Uap Pointe Claire, LA,
  • Cold called 50+ customers per day to follow up from prior appointment, fixed initial issues, stayed in contact with customers for best experience.
  • Had customers write down a list of friends and family I could reach out, to gain clientele (Learned from CUTCO follow up rules).
  • Lead Customers through the store and online store Strategically.
  • Proper Knowledge of Inventory.
  • Proper Time Management per customer.
  • Professionalism, Empathy, Conversation, and Connection with Customer.
  • Operated a Web POS system, Took Payments, Key Held
  • Met store and personal Quotas.
  • Proper Operation, Knowledge to sell Financing Options, such as: (Kay Credit Card, Progressive Leasing).
  • Achieved Rookie of the year award from store manager.
  • Raised over 200$ for Saint Jude hospital by selling promotional bears at Christmas time.
  • Sold the most promotional bears at Christmas time for Saint Jude hospital.
01/2017 to 01/2019
Store Manager CellGear LLC City, STATE,
  • Cold called 200+ customer per day to fulfill quota, address issues, and made appointments to upgrade technology or fix technology.
  • Followed up after store visit (Customers were always happy to be followed up with to help address initial issues with set up and initial questions).
  • Had customers write down a list of friends and family I can reach out to gain clientele (Learned from CUTCO follow up rules).
  • Met Store and Personal Quotas.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Shipped and Received orders.
  • Followed Planograms.
  • Key Held.
  • Upsold merchandise, and implemented Add-ons to each sale.
  • Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Preserved product quality by maintaining stockrooms.
  • Bundled items, Presented Seasonal items and Promotional items to each customer.
  • Achieved Highest Individual and Store Sale Average in company.
  • Achieved Best Organized management of Back stock Inventory and Display Inventory in company stores.
  • Achieved Highest Retention Rate in company stores (80%).
01/2016 to 01/2017
Knife Consultant Cutco Cutlery City, STATE,
  • Cold called initial contact list, then asked for contacts from their contact list, then so on. 1500+ people total. There was no call list generated, we made the list ourselves.
  • Set appointments with customers to meet at their home.
  • Went to customer home, made myself at home, never acted like a stranger.
  • Visited 100+ homes.
  • Presented customer with a product packet.
  • Read a script as we went through product packet together.
  • Made connection with customer.
  • Had customer write down friends and family contacts that I can contact for appointments.
  • Closed the sale and left politely.
  • Attended sale meetings every week at HQ.
  • Followed up with customers I had appointments with.
  • Asked if they met anyone new I could present our products too.
  • Gained customers and sales from follow up.
  • Understood why CutCos knife is superior with their Patton design.
  • Bought product for myself and family. We still use CutCo cutlery everyday.
  • Still to this day believing Cutco is the superior patton designed knife with a life time warranty.
Education
Expected in 2027 to to
: In Process of Changing Major
In Process of Transferring School - Gainesville, FL,
GPA:

I have an extensive professional art portfolio with computer and hand drawn design. On track to be accepted into University of Florida online. Major undecided.

Expected in 2027 to to
: Air Force ROTC
University of Florida - Gainesville, FL
GPA:
  • In route to join Air Force ROTC program August 2023. Will be Active Duty 2025. Will apply for ROTC Scholarship August 2024. Will apply for Medical School Air Force scholarship 2027. Will be Active Duty Air Force Doctor 2031.

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Resume Overview

School Attended

  • In Process of Transferring School
  • University of Florida

Job Titles Held:

  • Jewelry consultant
  • Store Manager
  • Knife Consultant

Degrees

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