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jewelry consultant resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Business Marketing college major , with 7+ years of work experience. Outgoing and detail-orientated, I am proficient at building in a business and maintaining my position in a job. I am a hard working woman building my self up in life and learning different things with an open mind.

Ambitious Costumer Service Representative with 5 years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Skills
  • Self- motivated
  • Patient
  • Quick Learner
  • Dependable
  • Great Listener
  • Excellent written and verbal communication skills
  • Responsible
  • Quality service
  • Professional Telephone Voice
  • Documentation and reporting
  • Customer support
  • Client Communication
Work History
01/2020 to Current House Cleaner 2 Moms & A Mop | Highland, MI,
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep house sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Waxed and polished wood floors and other woodwork.
11/2019 to 12/2020 Jewelry Consultant Airgas Inc | Kemah, TX,
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
  • Developed extensive conflict resolution skills as result of diffusing tense situations with unhappy customers.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Performed general maintenance and light cleaning of showroom.
  • Completed store opening and closing procedures as per company guidelines.
  • Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
01/2018 to 10/2019 Production Technician Azaan Labs | City, STATE,
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Suggested and implemented new ideas to improve quality, reduce cost and support production work environment.
  • Made sure that products were produced on time and are of good quality.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Reviewed production schedules and streamlined processes.
  • Inspected finished products for quality and adherence to customer specifications.
  • Tested selected products at specified stages in production process for performance characteristics or adherence to specifications.
  • Conducted statistical studies to analyze or compare production costs for sustainable and nonsustainable designs.
03/2016 to 11/2018 Front Desk Representative Kalahari Resort | City, State,
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered multi-line phone system and greeted callers enthusiastically.
Education
Expected in No Degree | Business Marketing Wake Technical Community College, Raleigh, NC GPA:
  • Continuing education in Wake Technical Community College
Expected in 06/2016 High School Diploma | Pocono Mountain West High School, Pocono Summit, PA GPA:

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Resume Overview

School Attended

  • Wake Technical Community College
  • Pocono Mountain West High School

Job Titles Held:

  • House Cleaner
  • Jewelry Consultant
  • Production Technician
  • Front Desk Representative

Degrees

  • No Degree
  • High School Diploma

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