Jewelry Consultant Resume Example
Love this resume?Build Your Own Now
JEWELRY CONSULTANT
Summary
Goal-oriented with vast experience in merchandising, customer service and retail sales atmosphere. Offering well-rounded sales performance, a positive attitude, and 5-star guest experiences driven by nearly six years of commission-based positions in retail sales. I am pursuing a full-time position if possible.
Skills
|
|
Experience
The Clevelander Hotel | North Bay Village , FLJewelry Consultant05/2018 - 03/2020
- Used years of customer service experience with this company and my knowledge of our product to actively listen to each guest and suggest meaningful products and services to them. Asked open-ended questions to ascertain what type of item customer desired, price range limits and the recipient of item.
- Informed every guest about the perks to shopping with our brand: our generous list of payment options and the benefits of each as it relates to each guest, our unique services like jewelry repair and custom design options, our exclusive jewelry collections and our commitment to our guests.
- Honed conflict resolution skills as result of diffusing tense situations with unhappy customers, and learning to overcome objections when it comes to credit or lease applications, sales, and returned items.
- Asked for guest's contact information to follow up with them and ensure they are satisfied with our service(s). Building those relationships was key for inviting them to future special events or promotions.
- Performed daily activities, including housekeeping, jewelry inspections and cleanings, checking finished jewelry repairs for quality work, keeping guests up to date with progress on their order or jewelry repair, and inventory counts/management to help keep store operations running smoothly.
- Trained and coached newly hired associates on store policies, security procedures, how to operate the POS system, and our brand's core values and preferred customer service phrasing.
- Turning over sales presentations or partnering with another store associate in order to better assist the guest's needs and close the sale.
Zales Jewelers | City , STATEJewelry Consultant06/2014 - 05/2018
- Used years of customer service experience with this company and my knowledge of our product to actively listen to each guest and suggest meaningful products and services to them. Asked open-ended questions to ascertain what type of item customer desired, price range limits and the recipient of item.
- Informed every guest about the perks to shopping with our brand: our generous list of payment options and the benefits of each as it relates to each guest, our unique services like jewelry repair and custom design options, our exclusive jewelry collections and our commitment to our guests.
- Honed conflict resolution skills as result of diffusing tense situations with unhappy customers, and learning to overcome objections when it comes to credit or lease applications, sales, and returned items.
- Asked for guest's contact information to follow up with them and ensure they are satisfied with our service(s). Building those relationships was key for inviting them to future special events or promotions.
- Performed daily activities, including housekeeping, jewelry inspections and cleanings, checking finished jewelry repairs for quality work, keeping guests up to date with progress on their order or jewelry repair, and inventory counts/management to help keep store operations running smoothly.
- Trained and coached newly hired associates on store policies, security procedures, how to operate the POS system, and our brand's core values and preferred customer service phrasing.
- Turning over sales presentations or partnering with another store associate in order to better assist the guest's needs and close the sale.
Master Chef | City , STATEHostess07/2011 - 08/2013
- Managed closing duties, including restocking items and reconciling cash drawer.
- Calculated charges, issued table checks and collected payments from customers.
- Answered questions about food and order statuses for waiting customers.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, and desserts to guide patrons toward more profitable items.
Education and Training
University of Central Arkansas | City, StateSome College (No Degree)
Bergman High School | CityHigh School Diploma05/2013
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Strong summary
Resume Overview
School Attended
- University of Central Arkansas
- Bergman High School
Job Titles Held:
- Jewelry Consultant
- Hostess
Degrees
- Some College (No Degree)
High School Diploma
Similar Resumes
