Results-oriented Manager. Combines technical expertise, leadership attributes and interpersonal skills to foster organizational strengths ensuring initiatives promote corporate growth.
IT Solutions Architect/Intuit QuickBase DeveloperApr 2013 - Mar 2014 Trinity Integrated SolutionsDallas, Texas My role as Manager was to interact with customers from initial introduction, through development to deployment. I was responsible for many applications ranging from the automotive industry to the medical industry and interacted with all employee levels ranging from CEOs to hourly.
Development using Intuit QuickBase and API.
Streamlined business processes and increase productivity.
Gathered software requirements used to manage software team.
Project management to meet customer requirements.
IT Account ManagerAug 2005 - Apr 2013 EMSC/Emcare/Clinical PartnersDallas, TX During my many years involved in the medical IT field, I was involved in many different aspects of IT. These responsibilities range from digital marketing, social media and website design and creation including a web based employee portal. Also involved in M&A activity, implementing IT resources from acquired companies into the corporate environment. Managed IT resources connecting hospitals with corporate IT infrastructure and home based Physicians along with IT personnel that supported these system. Managed HL7 implementation with more than 20 hospitals across the US. Managed all vendor relationships associated to these IT resources.
Accountable for overall operation, support, reporting, integrity and improvement of PACS and other medical imaging system implementations at leading medical institutions.
Manage two PACS Administrators and train staff on system utilization.
Act as corporate liaison between healthcare facility CEOs, COOs & CFOs and internal Sr. VP of IT.
Lead the strategic implementations of PACS and digital imaging initiatives within healthcare facilities.
Consult, direct and collaborate with business management on effective ways to utilize existing, new and emerging technology to gain business efficiencies.
Conduct project management for implementation of new technology products.
IT ManagerJan 2000 - Aug 2005 NETWORK IPLongview, Texas
Through expert knowledge of inhouse software, helped numerous Telecom companies gain new market share and profits.
Partnered with clients to drive prepaid phone card revenues.
Analyzed and recommended processes for efficient daily business
DirectorApr 1997 - Jan 2000 Network CommunicationsLongview, TX Started new enhanced services business division building the business to $250,000 yearly revenue first year. Responsible for all aspect of this service from IT, training and sales support. Also started the new prepaid phone card division going from startup to $1m in revenue within 6 months.
Founded the Prepaid Services and Enhanced Services Divisions.
Created marketing materials and portfolios for Prepaid and Enhanced Products & Services campaigns.
Managed corporate P/L and daily IT operations.
Conducted on-site customer training and consulting
Created detailed user training guides.
ManagementJun 1990 - Apr 1997 Walt Disney World CompanyOrlando, FL
Worked in various positions as trainer and lead (manager)
Opening team Dixie Landings Resort
Opening team for Wilderness Lodge Resort
Created and maintained employee training documentation
First promotion at age 19 and one of the youngest managers in department of 300+
Associate of Arts: Computer Science1994 ORLANDO COLLEGEOrlando, Florida