- I have five years of Department of Defense (DoD) program management and strategic planning. I have acquired subject matter and expert knowledge of the following disciplines: accounting, budgeting, requirements analysis, customer relationship management, policy, and procedural development. I have acquired and obtained an effective combination of analytical, managerial and leadership skills with extensive experience managing large scale projects and process improvements. I have perfected a successful blend of communication skills within government and private business organizations. I am accustomed to working within all levels of a team environment with particular emphasis in requirements management and organizational development. I have amassed comprehensive experience working with customers on developing large life cycle projects and strategic organizational planning. Livion Technology LLC 1518 Wyoming St San Antonio, TX 78203 December 14 - September15 (End of Contract) Product Manager 2014 - 2015 Analyzes functional and technical requirements of proposed or existing IT software packages to determine avenues of development or modification necessary to meet mission objectives. Participate in system requirement reviews and coordinate with customer/functional representatives and other technical personnel to clarify requirements. Prepare system documentation for purposes of improving software development processes in accordance with acceptable industry standards. Perform staff assignments related to IT project planning, monitoring, and/or coordinating system life cycle functions. Follow and implement policies and procedures regarding IT planning, acquisition, installation, operation and modification of IT software applications. Perform daily assignments related to project execution, systems monitoring, and/or coordinating IT systems analysis related to systems life cycle functions. Defense Health Agency (DHA) 7700 Arlington Boulevard Fall Church, VA 22042 August 09 - September14 Product Manager 2012 - 2014 Analyzes functional and technical requirements of proposed or existing IT software packages to determine avenues of development or modification necessary to meet mission objectives. Participate in system requirement reviews and coordinate with customer/functional representatives and other technical personnel to clarify requirements. Prepare system documentation for purposes of improving software development processes in accordance with acceptable industry standards. Perform staff assignments related to IT project planning, monitoring, and/or coordinating system life cycle functions. Follow and implement policies and procedures regarding IT planning, acquisition, installation, operation and modification of IT software applications. Perform daily assignments related to project execution, systems monitoring, and/or coordinating IT systems analysis related to systems life cycle functions. Requirements Management Specialist 2012 - 2014 Perform a variety of management and program analytical duties such as: Manage all DHA infrastructure requirements throughout the entire life cycle process. Act as the Chief Operating Officer for the Customer Relations Management (CRM) branch within the Enterprise infrastructure, managing the day-to-day operations and contract support staff. Ensure that all requirements are met for analyzing, validating, specifying, verifying, and managing the real need of the project stakeholders, including customers and end users. Report all requirements and the branch operational status to Deputy Chief of Customer Relation's Management (CRM) branch.
- Defense information systems agency DISA Liaison Provide strategic implementation of new technology solutions that improve business efficiency while meeting DHAs business goals. Act as the single point of contact between DHA and DISA. Provide communication and collaboration between the both organizations. Provide briefing of Senior Officers on the status of work underway, any issues encountered, and recommendations for troubleshooting. Work with DISA to create, transfer, and update DHA SLAs. Enterprise Modernization Specialist 2011 -2012 Project management of defense technology modernization initiatives, ensuring technical refreshing of legacy hardware and software comply with the DHA technical architectural and regionalization efforts. I work closely with the stakeholders to ensure consistent integration with emerging technologies is communicated. Planning, monitoring and implementing of technical project requirements to include (conduct research and development, and the review of DHA IT policies) as it relates to those actions and projects. Provide updates to the chief of engineering on Mobile Security Solutions that are in the private sector. Providing regular feedback to the DHA chief technology officer on business processes and technical analysis on projects for mobile security. Provide liaison support to Enterprise Infrastructure and their partnerships with vendors to test the feasibility of security, visibility, and manageability for mobile deployment used for critical communications with constituents, vendors, and other Federal government agencies. Student Trainee (IT Specialist) 2009 - 2011 Assist higher graded specialists in performance of duties. Perform a variety of management and program analytical duties such as: --Receive budget and workload projections, identify, prepare, and evaluate cost estimates required for program completion. Work closely with the stakeholders to ensure consistent integration with emerging technologies. Research, compile, analyze, and summarize resource data involving emerging technologies. In addition to my duties as an IT Specialist (Student Trainee) I have also supported the DHA Network Operation Center (NOC).
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