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IT Information System Analyst III Resume Example

Resume Score: 90%

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IT INFORMATION SYSTEM ANALYST III
Summary

Versatile IT professional with vast knowledge of Enterprise Project Lifecycle methodology. Database management expert with strong background in project management and product support. Proven ability to thrive within a project team to enhance critical business functions, develop and implement innovative information systems solutions. Possess strong analytical and problem solving skills, outstanding management and communication skills, and a can-do attitude.

Highlights
  • Possess good leadership skills and ability to work independently.
  • Developed a management application for a million dollar organization to track current and new members, and track members in different departments using SQL, MS Access and Visual Studio
  • Collaborative
  • Team led to build a website for a million dollar automotive tinting company using Visual Studio
  • Managing division's internal and external websites
  • Identifying and implementing various technical needs.
  • Build a website for a governorship candidate using Dreamweaver and Photoshop.
  • Hardware and software upgrade planning
Experience
Fulton County GovernmentAtlanta, GAIT Information System Analyst III04/2014 to Current
  • Provide Tier 2 advance support for Odyssey Assistant Courts & Justice application.
  • Provide Support for FIREHOUSE application for the County Firehouse.
  • Provide Tier 2 advance support for JCATS - the premier court case management system for Juvenile Courts, Probation, Public Defenders, and Prosecutors.
  • Analyze users application programming requests and designs, implements and maintains applications systems.
Okestra LLCKennesaw, GAIT Consultant11/2005 to Current
  • Involved in Front End & Back End design and connectivity for internal and external clients
  • Writing SQL queries for validation, and resolving technical errors
  • Provide telephone-based technical support for clients, and on-site assistance, if necessary
  • Troubleshoot and resolve computer problems; build and upgrade systems; install software; and perform general troubleshooting and maintenance for clients
  • Create and maintain wireless local area network and monitor for successful data backups
  • Assist with website design and management using Dreamweaver and VB.Net
Fulton County GovernmentAtlanta, GADatabase Specialist/IT Coordinator05/2010 to 04/2014
  • Developed, managed, and utilized several databases for continuous daily use or project need
  • Technical support for all staff within my division
  • Designed applications using combination of VB.NET, MS Access, SQL and other available options
  • Managed all HUD funded homeless related agencies in the metro Atlanta area, and ensuring they comply with HUD requirements
  • Migrated MS Access Database to SQL
  • Assisted agencies with various HMIS application issues
  • Conducted data monitoring and data cleaning for all agencies in the continuum of care
  • Conducted systems training, regularly created and submitted HUD required reports.
Automated Data Processing (ADP)Alpharetta, GAImplementation Specialist12/2009 to 05/2010
  • Supported sales proposals to new and existing clients by researching client information, obtaining system report data, downloading client information and converting to data files
  • Wrote and implemented queries to facilitate daily work process as needed
  • Developed and maintained internal websites for associate usage
  • Worked with a queue of requests, received and responded to email requests and tracking various activities simultaneously
  • Developed and documented working procedure to help train others
  • Worked with internal associates to obtain and process information in a timely manner
  • Validated client status and approval as well as access data.
Fulton County GovernmentAtlanta, GAInformation Technology Associate Intern07/2009 to 09/2009
  • Responsible for developing, utilizing, maintaining or implementing database and other systems.
  • Assisted with various ongoing departmental projects.
  • Troubleshooting and repairing telecommunications issues such as fax machines, telephones, computers and copiers.
Arby'sAtlanta, GAManager11/2005 to 12/2007
  • Direct sales, ensured profitability of quick service restaurant, and generated up to $21,000 weekly
  • Managed 24 associates in facility accommodating up to 160 guests
  • Trained and developed management, team members, and recognized for cultivating long term, stable staff with team-player philosophies.
  • Units recognized as the overall best improved in the district Implemented all formalized operational systems and procedures including employee handbook, incentive programs and evaluation
  • Responsible for establishing goals and objectives to attain while maximizing guest satisfaction
  • Developed advertising strategies to improve sales; i.e. working with area businesses
  • Used extensive P/L experience in standardization of portions and implementation of labor cost controls, documents end-of-period, daily and weekly transactions; prepares bi-weekly payroll for corporate office processing.
Education
Bachelor of Science:Information Systems2009Kennesaw State University, Kennesaw, GA, USA

Coursework in Computer Science and Information Systems

Affiliations

The National Society of Leadership and Success (2015 – Present)

Awards

Scholarship Winner, The National Dean's List, 2002, 2009

Scholarship Winner, Butler Memorial Endowed, 2002 – 2003

Community Service

Administrator, RCCG Heaven's Gate2010 – Present

President, International Student Organization2002 – 2003

Skills

.Net, VB.NET, Accounting, Acrobat, Dreamweaver, Photoshop, Application Development, Clarify, Computer Networking, Data Warehouse, Database Management, FileMaker, Java Programming, Leadership Skills, MS Access, Excel, Microsoft Office, Windows, Windows NT, Word, Payroll, Project Management, Repairing, Researching, SQL, System Analysis/Design, Team-Player, Technical Support, Troubleshooting, Vista, Visual Studio, Website Design

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Fulton County Government
  • Okestra LLC
  • Automated Data Processing (ADP)
  • Arby's

School Attended

  • Kennesaw State University

Job Titles Held:

  • IT Information System Analyst III
  • IT Consultant
  • Database Specialist/IT Coordinator
  • Implementation Specialist
  • Information Technology Associate Intern
  • Manager

Degrees

  • Bachelor of Science : Information Systems 2009

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