Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Overview

My experience has enabled me to provide your company with an outstanding background in Healthcare Information Technology and Health Informatics. As a Registered Health Information Administrator (RHIA) certified professional I am proficient in the regulatory requirements for ICD-10 transitioning, training, and implementation. I have led various hospital and clinic based projects in order to successfully achieve Meaningful Use Stage 1 and Stage 2 attestation. In addition the ability to adapt to a fast paced environment and leadership qualities that will benefit to the growth of your company.

RHIA, Project Management, Integration Architect, Medical Records, Clinical Information Systems, Health Information Technology, Health Informatics, Clinical Informatics, Clinical Documentation, EHR, Electronic Health Records, EMR, Electronic Medical Records, Experience with MTA, Method M/Project Portal, Consulting Framework, SI Manager, iBus, Navigator issue creation and escalation, Cerner Custom Language (CCL), Operations Jobs (OpsJobs), SCP, Discern Visual Developer (DVDev) Discern Explorer, Discern Analytics 2.0, Bedrock Wizard, DCP Tools, Putty, SCP, Lights On, Distributions, uCern, and Knowledge Base Search. Conducted learning sessions for Testing phases, Code Management, Domain Strategy and RDDS impact. Meaningful Use, Customer Service, Database Management,  Medical Billing, Coding, CPT, HCPCS, ICD-10-CM, ICD-10-PCS, Medical Terminology, Microsoft Office 2013 (Microsoft Outlook, Microsoft PowerPoint Microsoft Project, Visio, Microsoft Excel), Pharmacology, Quality Assurance, Systems Analysis, Toxicology, Assembly, Audits, Clinical Documentation, Dictation, Voice Recognition, Scanning, and Release Of Information.
Work Experience
04/2012 to Current
Integration Architect Zoominfo San Mateo, CA,
Facilitated Meaningful Use Stage 2 attestation Eligible Hospital – only, 2012.01.41 Cerner Millennium code upgrade and HPUX to Linux app tier migration, and Phase X project with Reference Domain Data Sync (RDDS). 
Assisted in build of MPages (4.x and 5.x), ICD-9-CM to ICD-10-CM transition, and SNOMED clean-up for Meaningful Use Stage 2 attestation.      
Supported Bedside Medical Device Integration (BMDI), Care Management, Clairvia, Clinical Reporting XR, Charge Services, Core, CPDI, Cerner Direct (Secure Messaging), Dynamic Documentation, e-Signature, e-Prescribe, Clinical and Financial Foreign Systems Interface (FSI), FirstNet, iAware, iBus, iView, LightHouse, Lynx, NHIQM (Quality Measures), Patient Accounting, PowerChart Ambulatory, PowerChart Maternity, PowerChart Oncology, PowerNote, Cerner Patient Portal, RDDS Analysis, Rimage, Cerner Summary of Care (CCD/CDG), Registration, Scheduling, SurgiNet, Supply Chain, and Syntegrity.
Managed Domain Strategy, Package installation, Change Control, RDDS analysis, and Issue Resolution processes.
Optimized Cerner CPDI, Cerner HIM, Clinical Reporting XR, Physician Experience Playbook – Inpatient and ED related preferences.
Engaged additional Cerner resources and Arrangement Letters (ALs) to achieve project implementation goals.
Initiated meetings between neighboring Cerner clients to achieve Meaningful Use Stage 2 attestation successfully.
04/2011 to 04/2012
Solution Delivery Consultant - PowerChart Ambulatory Factset Research Systems Inc. Remote - United States, FL,
Assisted in the build/maintenance for PowerChart Ambulatory clients including PowerForms, PowerOrders, e-Prescribe, Message Center, Depart Process and PowerNote.
Provided on-site support during various PowerChart Ambulatory and FirstNet go live events.
Conducted on-site and virtual workflow demonstrations in PowerChart using LiveMeeting.
Facilitated weekly calls with the client for completion of the Design Decision Matrix.
Created, reviewed, and uploaded documents to clients’ Method M/Project Portal website such as Data Collection Workbooks
2011 to 03/2011
Implementation Specialist Knowledge Staff / Phoenix House City, STATE,
Trained classroom and individual sessions of Phoenix House clinicians on Welligent EHR system.
Provided on-site support to Phoenix House clinicians during Setup and Go-Live weeks.
Created of Phoenix House Welligent EHR Training Manual documentation for end-users.
02/2010 to 06/2010
Medical Software Training Specialist STI Computer Services, Inc City, STATE,
Implemented ChartMaker Medical Suite with physicians and their medical staff.
Facilitated client training sessions using HDS system.
Submitted client e-prescribing enrollment with SureScripts.
Traveled to various physicians' offices throughout Pennsylvania and New Jersey areas.
Trained clients on scanning using PaperPort and dictation with DragonPad voice module.
Trained clients on how to use the various templates within ChartMaker Medical Suite.
Used Microsoft SQL to add commands within ChartMaker Medical Suite. Template editing to customize Chart Maker Medical Suite EMR according to user needs.
09/2009 to 02/2010
Clinical Documentation Specialist/HIMS Technician Magee Rehabilitation Hospital City, STATE,
Assembled and analyzed medical records using the Universal Chart Order.
Used CPSI electronic health record to ensure the accuracy of patient health information.
Data entry of medical record deficiencies into CPSI system.
Data entry of FIM scores into to CPSI system.
Retrieval of medical records for various audits including by not limited to - quality assurance, utilization review, and resident oriented projects.
Education and Training
Expected in 2009
Bachelor of Science: Health Information Management
Temple University - Philadelphia, Pa
2007-2009 Temple University Philadelphia, Pa Temple University, Bachelor of Science, Health Information Management May 2009 GPA 3.36
Expected in 2006
Long Island University - Brooklyn, New York
2004 - 2006 Long Island University Brooklyn, New York
RHIA - Registered Health Information Administrator
Professional Affiliations
AHIMA - American Health Information Management Association 

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School Attended

  • Temple University
  • Long Island University

Job Titles Held:

  • Integration Architect
  • Solution Delivery Consultant - PowerChart Ambulatory
  • Implementation Specialist
  • Medical Software Training Specialist
  • Clinical Documentation Specialist/HIMS Technician


  • Bachelor of Science

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