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installer service specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Friendly installer with troubleshooting and testing proficiencies. Hardworking individual comfortable working in solitary role or with dedicated team. Offering over 30 years of diversified installation experience.

Talented installer knowledgeable about inventory, schedules and new installations. Familiar with quality standards and documentation requirements. Experienced with various power and hand tools and reading tape measures accurately.

Focused Installer trained in installing equipment for commercial and residential facilities in adverse weather conditions. Extensive understanding of safety protocols for general construction and carpentry. Maintains up-to-date knowledge of equipment and product services to educate and answer customer questions.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Following Safety Practices
  • Customer Service
  • Pre-installation Site Prep
  • Safety Procedures
  • Worksite Safety
  • Attention to Detail
  • Blueprint Reading
  • Product Inspection
  • Equipment Operation
  • Component Repairs
  • Time Management
  • Worksite Inspection
  • Construction Knowledge
  • Inventory Accountability
  • Knowledge of Industry Best Practices
  • Maintenance and Repair
  • Welding Skills
  • Estimating Abilities
  • Worksite Preparation
  • Taking Precise Measurements
  • Work Orders and Documentation
  • Repair Cost Estimation
  • Safety Policies and Procedures
  • Customer Relations
  • Hardworking and Dedicated
  • Willing to Learn
  • Problem Solving
  • Decision Making
  • Work Area Cleanliness
  • Multitasking and Prioritization
  • Problem-Solving
  • Mechanical Troubleshooting
Experience
Installer Service Specialist, 09/2012 to Current
O'reilly Auto PartsSan Jose, CA,
  • Verified installation site health and reported blockages and structural issues according to standardized protocols.
  • Wired equipment while following safe electrical procedures to eliminate risk.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Conducted routine maintenance on complex systems requiring specific knowledge and expertise.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Tested and troubleshot systems to alleviate potential issues.
  • Installed complete systems at new residential and business construction sites.
  • Created and supported safe work environments to protect company interests and employee health.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Followed building standards and codes during unit installations.
Owner Garage Door Company , 06/2002 to 06/2012
Ikea North America Services, LlcKing Of Prussia, PA,
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Led startup and creation of operational procedures and workflow planning.
  • Set pricing structures according to market analytics and emerging trends.
  • Kept records for production, inventory, income and expenses.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Supported employee development of skills and abilities, enabling personnel to effectively fulfill current or future job roles and responsibilities.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Established strong relationships with suppliers and vendors to secure best prices on resources needed for business operations.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Formed and sustained strategic relationships with clients.
  • Identified potential solutions to issues and implemented tactics to promptly resolve.
Commercial Manager, 06/1997 to 06/2002
Rod Martin's Complete Basement SystemsVirginia Beach, VA,
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Delivered insights for customers and markets and determined whether existing products met needs.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Supported sales team members to drive growth and development.
  • Oversaw regional and local sales managers and staff.
  • Aligned commercial activities with strategic company goals by optimizing sales opportunities.
  • Directed and coordinated products, services and sales activities.
  • Resolved customer complaints regarding sales and service.
Installer, 09/1992 to 06/1997
Great Falls Overhead DoorCity, STATE,
  • Followed building standards and codes during unit installations.
  • Verified installation site health and reported blockages and structural issues according to standardized protocols.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Wired equipment while following safe electrical procedures to eliminate risk.
  • Installed new components or replaced defective parts to restore functionality.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Installed complete systems at new residential and business construction sites.
  • Conducted routine maintenance on complex systems requiring specific knowledge and expertise.
  • Provided exceptional customer experiences to service recipients.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Disassembled dysfunctional machinery to perform root cause analysis and repair machine.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Kept records of parts and equipment used in projects to update inventory.
  • Removed systems and fixtures to prepare for replacements.
  • Mounted and connected mechanical and electrical equipment according to specifications.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Completed scheduled appointments on time to drive quality service.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Performed timely and reliable service in shops and outdoors in variable weather conditions.
  • Created and supported safe work environments to protect company interests and employee health.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Education and Training
High School Diploma: , Expected in 05/1975 to Castle High School - Newburgh, IN
GPA:

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Resume Overview

School Attended

  • Castle High School

Job Titles Held:

  • Installer Service Specialist
  • Owner Garage Door Company
  • Commercial Manager
  • Installer

Degrees

  • High School Diploma

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