Installer/Customer Service Resume Example Ghd

INSTALLER/CUSTOMER SERVICE

Professional Summary

Hardworking Customer Service Representative with 3 years of experience working with customers in all types of careers. Such as working as a server in high school and college, to working with home owners with there new counter tops, to working with contractors and other surveyors to set a game plan to make the most of our timer while working. Trained in project and time management with extensive knowledge of time management, to be there to help with the best of my knowledge and provenmultitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Work History

Ghd. Des Moines , IAInstaller/Customer Service | 03/2019 - 11/2019

Installed complete systems at new residential and business construction sites.
Started as a 3rd on a crew but moved to a second within the first month.
Worked a lot with homeowners to help create the best experience possible for them, and to make sure the stone counter tops was everything they expected and more.
Worked with new clientele on a daily basis.
Called and spoke with homeowners and contractors to set up times and dates to bring and install the counter tops.
Laid out materials and system components to prepare for installation.
Completed troubleshooting of malfunctions and diagnosed issues.
Calculated materials and time needed for each job.
Maintained schedule of appointments with eye for both quality and speed of service.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Completed over 7 to 10 daily kitchen and full house installations according to strict schedules, inventories and customer needs.

Lhoist. Alabama , NYLand Surveyor | 10/2018 - 03/2019

Used Excel and Microsoft to create detailed maps from raw field data.
Measured and marked property lines and key topographic features.
Consulted public records and contacted previous owners to conduct research on ownership, usage and zoning history.
Made proactive adjustments to policies and procedures to meet changing demands.
Evaluated crew workloads and available resources to prepare schedules and equipment allocations.
Read and used topographical data to complete analysis of land plots and roadways.
Performed field calculations to complete assessments.
Used Trimble and Microstation to create topographical survey maps for new residential developments.
Located monuments and natural geographical features to report on legal boundaries of over [Number] commercial lots using metes-and-bounds method.
Entered legal descriptions, lot sizes and other data into online databases through AutoCAD, SurvCAD and CADD interfaces.
Prepared GIS maps and written reports clearly depicting boundaries, landmarks and notable geographical features and loaded data into [Software] for design use.
Reported on lakes, ponds, rivers and streams to identify navigable channels and recommend construction of piers, bridges and other structures.
Followed local, regional and national guidelines for land surveying.
Created visual presentations of topographical characteristics using QGIS and ArcGIS.

Geothermal Concept. City , STATELaborer | 05/2016 - 08/2016

Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
Safely operated hand tools and battery powerd machinery to compact concrete during demolition of walls.
Kept tools and equipment cleaned, well-maintained and properly stored to promote team efficiency.
Boosted team efficiency and project requirements by correctly operating site equipment.
Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Collected gas line and sheet metal measurements and marked locations as part of project preparations.
Managed loading and unloading of routine geothermal and HVAC shipments, maintaining organized and secure materials to minimize damage.
Worked alongside team to accomplish work goals according to schedule.
Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.

Accomplishments

Received numerous letters of recommendation and overall appreciation from customers.
Promoted to 2nd after 1 month of employment.
Was voted to be captain of the cross country and track team 2015-2016
Blueprint Reading - Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.
Customer Satisfaction - Achieved high customer satisfaction for professional installation of granite counter tops..

Captian of the track and Cross country team 2015 and 2016

Lead my team to the state meet for cross country in 2015. We ended up taking 3rd after being ranked 12th. I helped take our 4*800 meter team to the state finals in 2016 and also made it in the 300 meter hurdles individually of that year.

Skills

New construction and renovation
System repairs
Residential and commercial construction
Customer relations

Installation updates
Blueprints and schematics
Safety and compliance
Customer service

Education

Bemidji State UniversityCity, StateSome College (No Degree): Biology

Continuing education in the medical field this fall online.

Resume Overview

School Attended

Bemidji State University

Job Titles Held:

Installer/Customer Service
Land Surveyor
Laborer

Degrees

Some College (No Degree) : Biology

Installer/Customer Service Resume Example

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