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Information Security Analyst Resume Example

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INFORMATION SECURITY ANALYST
Professional Summary

IT specialist with 11+ years of professional experience in networking infrastructure and network security. Expert and highly familiar with a wide variety of security, engineering, networking, and operating system software.

Skills
  • Check Point Firewall
  • KnowBe4 Security Awareness Training
  • CIS framework
  • CIP Framework
  • Systems and Network Administration
  • System Security, Backup and Recovery
  • Sophos XG (Next-Gen) Firewall Architect
  • Sophos UTM Firewall Architect


  • Server Administration and Repair
  • Workstation Installation/Configuration
  • Anti-virus solutions (Sophos, ESET & Symantec)
  • OPERATING SYSTEMS: Windows XP, Vista, 7, 8, 10; Windows Server 2003, 2008, 2012, 2016
Work History
07/2019 to Current
Information Security AnalystCompany Name – City, State
  • Responsible for articulating technical security requirements, monitoring the effectiveness of the IT security controls framework, and raising the level of security awarenessand policy compliance among workforce members
  • Conduct security audits to identify vulnerabilities
  • Experience with LogRhythm SIEM
  • Responsible for Check Point firewall change requests and security policy configuration changes (City of Lakeland & Lakeland Electric)
  • Currently responsible for all managing aspects of City of Lakeland's "Security Awareness Training" platform (KnowBe4)
  • Experience and working knowledge of working within a "Change" controlled organization
  • Experience with CIP standards and framework adherence.
  • Currently assisting with the implementation of CIS framework (IG2)
  • Currently responsible for management of Pulse Secure VPN platform for secure remote access
01/2015 to 07/2019
Senior Network Security EngineerCompany Name – City, State
  • Direct and manage multiple projects on a daily, weekly, and monthly basis
  • Supplier and vendor management experience related to product procurement.
  •  Configure and install various network devices and services (e.g., routers, switches, firewalls,VPN, QoS)
  • Responsible for identification, configuration and implementation of network perimeter / LAN security. Tasks include (not limited to) allowed/blocked data flow related to TCP/IP, TCP/UDP services, IPS, Web & Application Filtering, Email Security, Identity based firewall rules, NAT/DNAT/SNAT, IPsec and SSL VPN technologies. Responsible for design and implementation of endpoint antivirus strategy which may be cloud or on premise based.
  • Design and deploy HP & Cisco network switching & routing solutions for Data / VoIP networks.
  • Provide Level-2/3 support and troubleshooting to resolve issues
  •  Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Design and configure Sophos next generation firewall technologies such as SSL VPN, Email & Web Security,IPsec and Endpoint Security solutions. 
  •  Liaise with vendors and other IT personnel for problem resolution
  • Disaster Recovery planning and testing on an annual basis.
02/2012 to 06/2015
Server/Desktop EngineerCompany Name – City, State
  • Knowledge and experience with Microsoft Windows servers (2003, 2008, 2012 & 2016) Build/Configuration/Maintenance. 
  • Knowledge and experience with Microsoft Active Directory, Group Policy Management, Remote Desktop/Terminal Services. 
  • Knowledge and experience with VMware solutions.
  • Knowledge and experience with Microsoft Hyper-V solutions (2008, 2012 & 2016)
  • Knowledge and experience with Windows Server (2003, 2008, 2012 & 2016) Domain and Exchange Server migrations.
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.
  • Participate in hardware and software reviews and recommend purchases.
  • Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades.
  • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule.
06/2010 to 02/2012
Technical Support EngineerCompany Name – City, State
  •  Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration   
  • Ask customers targeted questions to quickly understand the root of the problem   
  • Track computer system issues through to resolution, within agreed time limits    *
  • Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue   
  • Properly escalate unresolved issues to appropriate internal teams 
  • Provide prompt and accurate feedback to customers    
  • Refer to internal database or external resources to provide accurate tech solutions   
  • Ensure all issues are properly logged   
  • Prioritize and manage several open issues at one time   
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting   
  • Collaborate with colleagues on projects to assist with designing Windows Server migrations and Network Infrastructure upgrades    
  • Document technical knowledge in the form of notes and manuals   
  • Maintain jovial relationships with internal and external stakeholders.
Education
2011
Associate of Applied Science: Computer Network Engineering
Polk State College - Lakeland Campus - City, State
  • 3.7 GPA (Honors)
Certifications
  • Sophos XG Firewall Certified Architect
  • Sophos UTM Firewall Certified Architect
  • Sophos Central Endpoint Certified Engineer 
  • CCENT
  • CompTIA A+
  • Information Storage Associate Version 2 (EMCISA)
  • ITIL Foundations (v3)
Additional Information
  • Past/current experience with managing/supporting the network, server and security infrastructure for two Central Florida municipalities.
  • Project Manager for multiple server, network infrastructure design/upgrades and Wide Area Fiber upgrade for currently supported Central Florida municipality.
  • Past member of Sophos TAC (Technical Advisory Council)
  • Currently studying for Security + and CEH certifications.
  • Currently pursuing Bachelors degree
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Resume Overview

School Attended

  • Polk State College - Lakeland Campus

Job Titles Held:

  • Information Security Analyst
  • Senior Network Security Engineer
  • Server/Desktop Engineer
  • Technical Support Engineer

Degrees

  • Associate of Applied Science : Computer Network Engineering

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