Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Knowledgeable IT security professional with 10 years of experience designing and implementing security solutions in high-availability environments. Skilled in problem solving and conflict resolution. Adept at implementing strong information security practices.

Skills
  • Network and Systems Security
  • Regulatory Compliance
  • Policy Planning | Implementation
  • Risk Assessment | Impact Analysis
  • Team Leadership
  • Project Development | Management
  • Systems Administration
  • Call center management
  • FireEye Appliances
  • Tenable Nessus
  • Managing security breaches
  • Monitoring computer viruses
Education and Training
EC Council , Expected in 2021 Certified Ethical Hacker - Expires 2024 : - GPA :
CompTIA , Expected in 2021 CompTIA Certified Cyber SecuritySystems Analyst CYSA+ - Expires 2024 : - GPA :
CompTIA , Expected in 2021 CompTIA Security + Certified Expires 2024 : - GPA :
CompTIA , Expected in 2021 CompTIA Network+ Certified - Expires 2024 : - GPA :
Park University Parkville, Missouri Expected in 2019 Bachelor of Science : Information and Computer Science - GPA :
Community College of the Air Force , Expected in 2015 Associate of Applied Science : Information Systems Technology - GPA :
Experience
Rtx - Information Security Analyst
Wilmington, CA, 01/2021 - Current
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Designed, implemented and maintained security systems and controls.
  • Made recommendations to improve security procedures and systems.
  • Audited networks and security systems to identify vulnerabilities.
  • Updated virus protection systems based on computer virus reports.
  • Protected secure data files and regulated access.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Improved operations by working with team members and customers to find workable solutions.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Conducted record searches and coordinated with other units on procedural problems involving complex cases.
  • Analyzed security procedure violations and developed plans to prevent recurrence.
St Therese Home Of New Hope - Real Time Analyst | Cyber Security Watch Officer
Brooklyn Park, MN, 05/2016 - 01/2021
  • Selected to serve as a real time network security analyst for federal government operations.
  • Responsible for the monitoring and incident response for Department of Defense wide security appliances to include network and host intrusion detection and prevention systems.
  • Responsibility in providing real time email security response measures to nation state threat actors.
  • Operational expertise in monitoring and incident response of Web Application Firewall traffic.
  • Priority selected to serve as a Cyber Security Watch Officer ahead of more experienced peers due to advanced leadership and teamwork skills.
  • Responsible for the oversight, guidance and leadership of a team of twelve cyber security professionals.
  • Key Achievements:.
  • Demonstrable shift leadership skills.
  • Enhanced morale and productivity of personnel.
  • Selected as a Cyber Security Watch Officer and Senior Cyber Security Analyst.
  • Achieved client vision and objectives through effective strategy development and execution in coordination with management teams.
  • Streamlined decision support reporting process by tailoring methodologies and meeting compliance requirements through implementation of cybersecurity initiatives.
  • Oversaw security projects, including requirements analysis, milestone management and stakeholder relations.
  • Supported IT application development, application support, system integration and system administration projects, generating more than $2 million annually.
  • Improved user-friendliness of SIEM systems by providing constant IT support and implementation of user feedback.
  • Managed more than 8 NOC operators and project managers.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Reviewed network policies and infrastructure to evaluate sub-optimal areas and develop solutions.
  • Performed weekly system maintenance by handling security verifications of all systems and processes.
  • Managed implementation of application developments by collaborating with overseas technical teams.
  • Provided technology consultation for growing businesses, making recommendations and upgrading existing systems.
Ohio Air National Guard - Information Technology Specialist
City, STATE, 10/2009 - 05/2016
  • Selected to serve as a cyber-systems operations professional responsible for the maintenance and eventual management of a multi-million dollar Department of Defense cyber security infrastructure.
  • Recruited due to technical skills to multiple Information Technology specialties to include infrastructure, data center and Information Assurance during demanding national operation periods.
  • Experience in the support of deployed environments as a team leader and technical expert, with responsibilities of network hardening and process improvement in war time conditions.
  • Selected to serve as a customer support liaison and specialist in addition to network, (XXX)-XXX-XXX email: resumesample@example.com management duties due to advanced customer support skills.
  • Promoted to network manager ahead of peers due to a dedicated work ethic reputation as well as superior technical and leadership skills.
  • Key Achievements:.
  • National First – Transformed a failing IT infrastructure into an advanced cyber security network.
  • Exceeded standards in a demanding Cyber Security Operational Readiness Inspection.
  • Emergency Response – Preserved 22 million dollars’ worth of data center equipment during unexpected HVAC failure in war time conditions.
  • Created and implemented policies to preserve data essential to national security.
  • Created new accounts, reset passwords and configured access to servers and file management software for users.
  • Performed continuous assessments of network structure, business content filters and security firewalls.
  • Maintained records, logs and lifecycle documentation of work requests.
  • Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
  • Devised automation, backup and recovery protocols to preserve and safeguard data.
  • Developed online documentation for common processes for both support staff and end-users.
  • Directed account management and customer training on company technical software and tools for new accounts and new users.
  • Assessed customer bug reports and enhancement requests and prioritized development to streamline response.
  • Implemented unit and integration testing protocols to consistently deliver high quality, functional features with minimal defects.
  • Kept hardware and software systems current with latest patches and current licenses.
  • Implemented system security and data assurance software.
  • Authored and distributed training manuals for handheld computers and devices used by staff.
  • Mentored other technologists and support professionals to provide professional development and skill enhancement.
  • Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
  • Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Maintained and controlled server room, wireless network, and server infrastructure.
Accomplishments
  • Trained management teams on best practices for reducing the risk of security attacks.
  • Investigated security breaches and implemented solutions to minimize risk of recurrence.
  • Promoted to CyberSecurity Watch Officer due to technical expertise and leadership that achieved increased shift efficiency.

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Resume Overview

School Attended

  • EC Council
  • CompTIA
  • CompTIA
  • CompTIA
  • Park University
  • Community College of the Air Force

Job Titles Held:

  • Information Security Analyst
  • Real Time Analyst | Cyber Security Watch Officer
  • Information Technology Specialist

Degrees

  • Certified Ethical Hacker - Expires 2024
  • CompTIA Certified Cyber SecuritySystems Analyst CYSA+ - Expires 2024
  • CompTIA Security + Certified Expires 2024
  • CompTIA Network+ Certified - Expires 2024
  • Bachelor of Science
  • Associate of Applied Science

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