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inbound and outbound warehouse associate resume example with 6 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Friendly and efficient customer service professional devoted to maximizing customer satisfaction with exceptional service and support. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • Customer relations
  • Conflict mediation
  • Interpersonal and written communication
  • Focused and detail-oriented
  • Knowledgeable cleaning methods
  • Inventory tracking
Experience
Inbound and Outbound Warehouse Associate, 11/2015 - 05/2016
Macy's, Inc. Orland Park, IL,
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Protected company inventory with well-organized and secure storage areas.
ICQA Associate , 10/2015 - 05/2016
Advantage Solutions Fort Myers, FL,
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Conveyed inventory levels and processes to meet diverse requirements and smooth process flow.
  • Maintained inventory and supply levels to manage production workflows.
  • Performed inventory counts and ordered materials.
  • Assisted with orderliness and cleanliness of work floor
  • Offered to assist Inbound and Outbound with duties during busy periods, leading to development of additional skills and improved productivity within warehouse.
Retail Sales Specialist, 01/2007 - 04/2007
Advantage Solutions Louisville, KY,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Provided in-depth information on product features so customers could make educated buying decisions.
Retail Sales Specialist, 02/2003 - 08/2006
Chanel City, STATE,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Cultivated long lasting relationships with key partners, including clothing vendors and freight operators.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Received bonuses based on sales
Head Waitress, 02/1999 - 10/2000
Sizzler City, STATE,
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Returned dining rooms to customer-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved tables, chairs and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Requested maintenance orders to fix non-working equipment and address dining room damage.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of all soiled linen in dining rooms to reduce spread of germs and enhance freshness.
Education and Training
High School Diploma: , Expected in 06/1980
-
George Washington High School - Mangilao, Guam,
GPA:
Status -
: , Expected in
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Guam Community College - Mangilao, GU
GPA:
Status -

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Resume Overview

School Attended

  • George Washington High School
  • Guam Community College

Job Titles Held:

  • Inbound and Outbound Warehouse Associate
  • ICQA Associate
  • Retail Sales Specialist
  • Retail Sales Specialist
  • Head Waitress

Degrees

  • High School Diploma
  • Some College (No Degree)

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