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import agent resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Superior Import Professional directs and manages import activities to maintain compliance with regulatory requirements. Supervises logistics and establishes and maintains working relationships with freight forwarders and carriers to facilitate and streamline processes. Demonstrated knowledge of freight contracts with strong cross-functional leadership skills.

Skills
  • Goods Classification
  • Delivery Truck Direction
  • Recordkeeping Accuracy
  • Computerized Maintenance Management Systems
  • Status Reports
  • Continuous Improvement
  • Daily Logs
  • Written Proposal Development
  • Proprietary Resource Protection
  • Import and Export Operations
  • International Shipping
  • Inbound Cargo Logistics
  • US Customs and Immigration Regulations
Work History
Import Agent, 04/2015 - Current
Expeditors International Of Washington, Inc. Richmond, VA,
  • Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
  • Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
  • Created and transmitted accurate documentation to governmental agencies for import activities.
  • Coordinated company product shipments and international transactions to eliminate freight delays.
  • Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
  • Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
  • Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
  • Updated and maintained manuals and adhered to governmental regulations that affected product import.
  • Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products.
  • Negotiated and arranged transport of goods with shipping or freight companies.
Import Specialist, 01/2010 - 04/2015
Berry Plastics Fulton, KY,
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Advised customers on transportation options, types of carriers or shipping routes.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.
Ocean Import Specialist, 01/2009 - 12/2009
C.H. Robinson Worldwide, Inc. Garden City, NY,
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
  • Determined method of shipment and prepared bills of lading, invoices and other shipping documents
  • Advised clients on transportation and payment methods.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
Logistics Specialist, 02/2005 - 12/2008
Eresearchtechnology, Inc. Unavailable, CA,
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Advised customers on transportation options, types of carriers or shipping routes.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Associate of Arts: Business Administration And Management, Expected in
-
Essex County College - Newark, NJ
GPA:
Status -
Languages
Spanish :
Native or Bilingual:
Negotiated :
:
English :
Native or Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Essex County College

Job Titles Held:

  • Import Agent
  • Import Specialist
  • Ocean Import Specialist
  • Logistics Specialist

Degrees

  • Associate of Arts

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