Immigration Program Analyst resume example

Leveraged advanced analytical skills and expertise to collaborate with Veteran Service Center team members to accurately, efficiently, and effectively read, interpret and utilize relevant manuals, rules, laws, and regulations governing rating cases, and determine appropriate claims rating decisions. Provided special emphasis on services to those with the most severe disabilities as per the Rehabilitation Act of 1973. Expanded special Federal responsibilities regarding research and training programs with respect to individuals with disabilities.Prepared written investigative reports for rating decisions to include sufficient detail and facts to support conclusions and recommendations. Analyzed claims, determined effect of military service in the line of duty regarding medical conditions for purposes of compensation, treatment, or hospitalization. Accurately and consistently delivered conclusions and decisions including determination of disability service connection percentages, permanent and total disability, and entitlements to compensation, pension, and vocational training.

Optimized employee performance through developing successful measuring tools for quantitative evaluation of contributions to program goals. Enhanced data dissemination and increased public awareness through enforcement of intellectual property rights and partnership with rights owners and industry organizations. Successfully implemented outreach plan providing both oral and written guidelines for businesses and rights owners to work with CBP and other government entities to increase enforcement of their intellectual property rights at the border. Developed procedures and methods for evaluating outreach activities and business opportunities throughout the Detroit metropolitan area for the leading key collaborative relationship with CBP, the trade community.Oversaw 27 staff and leveraged extensive expertise in planning, speaking, and providing subject matter expert information to stakeholders and foreign and domestic government officials to manage all aspects of proposal and program development designed to protect businesses and consumers on a daily basis through aggressive IPR enforcement program, resulting in successful seizure of over $10M in counterfeit and pirated goods through developing and implementing multi-layered risk-based approach strategy. Developed innovative and strategic solution encompassing both partnerships and enforcement efforts to successfully mitigate risk of fraudulent shipment entering country. Enforced exclusion orders on patent-infringement and other IPR import or export violations, and conducted regular meetings with internal and external organizations to expand effective outreach strategies requiring senior management participation.Consistently improved performance and production through constructive feedback and identification of areas for potential improvement. Provided hands-on assistance to employees in developing plans to overcome challenges, adapt to change, and achieve goals and outcomes. Proactively identified, analyzed, and implemented methods to boost morale.