Hydraulic Technician resume example

Maintained up-to-date knowledge of all available products.

• Collected information on sales and service issues to provide effective resolutions.
• Created and updated customer accounts with relevant information.
• Developed and deepened customer relationships to drive revenue growth.
• Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
• Established fair pricing structures and finalized contracts to complete purchase agreements with all customers.
• Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Maintained friendly and professional customer interactions at all times.
• Answered customers' questions regarding products, prices and availability.
• Wrote sales contracts for orders obtained and submitted orders for processing.
• Set up new accounts, established customer credit, and set up payment methods.
• Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.

Maintained accurate records in E2 Shop System, including materials weights, bill amounts and identified variances.

• Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
• Orchestrated efficient routing by producing accurate shipping documentation and package labels.
• Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
• Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
• Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
• Placed, tagged and secured merchandise in diverse designated areas.
• Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
• Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
• Restocked products and rotated items according to standard procedures.
• Kept work areas clean, safe and organized.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Regularly reviewed invoices and double-checked orders.
• Coordinated warehouse organization scheme and product placements.
• Recorded regular progress and issues with products.
• Unloaded pallets and deliveries and organized products in warehouse.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
• Double-checked cargo inventories and documentation for accuracy.

Performed troubleshooting, diagnosis and repair of hydraulic equipment.

• Diagnosed problems with machinery by inspecting components, observing operations and running diagnostics.
• Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
• Recommended and implemented cost-effective repairs with minimal downtime for critical equipment.
• Operated welding and cutting equipment with strong safety skills and high-quality results.
• Saved money by reworking parts suitable for refurbishment.
• Managed maintenance recordkeeping, consistently documenting repair actions to support effective preventive strategies.
• Compared current tooling, equipment and component dimensions and performance against original technical documentation to detect inconsistencies and performance lags.
• Maintained tools in good working order to minimize repair delays and provide top-notch service to each customer.
• Installed new parts and components such as lines, pipes and bracing.
• Measured distances precisely to repair and install parts within strict tolerances.
• Cleaned and lubricated parts to maximize life of equipment and improve performance.
• Fabricated and assembled parts to complete skilled maintenance and repair work on equipment such as cylinders and machinery.
• Developed and coordinated effective predictive, preventive and corrective maintenance approaches.
• Recommended design modifications to eliminate machine and system malfunctions.
• Coordinated installation of systems, machinery and components.
• Inspected and tested equipment, machinery and components to diagnose issues, recognize defects and determine appropriate repairs.
• Prepared and installed exchangers and vessels.
• Performed research to develop equipment specifications for system performance parameters.
• Completed root cause analysis, logged faults and prepared system reports.
• Collaborated with manufactures, vendors and clients to resolve design issues.
• Implemented preventive maintenance measures to decrease emergent issues.
• Frequently diagnosed mechanical problems and determined how to correct issues.
• Identified mechanical problems and determined best solutions for correction.