hr performance management specialist resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Judicious HR Performance Management Specialist with polished demeanor and 3 years of experience in HR. Strong technical aptitude and proficient knowledge of Microsoft Office and HRIS. Brings high level of organization and time management skills, diverse competencies and strong knowledge of HR protocols. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information. Jessica is looking for a career advancement opportunity with a company that will allow her to further develop her skills and and reach her maximum potential.

  • Microsoft Office expertise
  • Types 65 WPM
  • Customer Service- oriented
  • Human resource laws knowledge
  • Meticulous attention to detail
  • Personnel recruitment
  • Benefits administrator
  • HRIS applications proficient
  • HR program development
  • HR policy/procedure development
HR Performance Management Specialist, 03/XXX0 - Current
Atlas Executive Consulting Jacksonville, FL,
  • Assess and filter resumes from potential job candidates to identify qualified individuals.
  • Post well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
  • Conduct background checks, reference checks and employment verification.
  • Complete onboarding and new hire orientation for employees.
  • Maintain records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Update database with payroll and employee information.
  • Prepare data and produce various reports using HRIS system.
  • Perform file audits to verify collection of required employee documentation.
  • Provide first-line customer service by responding to all HR for HR-related inquiries.
  • Design and implement a rewards and recognition program through annual employee evaluation or performance appraisal system.
  • Update HRIS database with current employee, position, and compensation information.
  • Communicate company policies, benefits and requirements to job applicants to start every new employee out with the same information.
  • Assist leadership in streamlining all HR functions, analyzing and developing compensation structures, evaluating pay practices, and streamlining payroll process.
Executive Assistant, 10/2015 - 02/XXX0
Mclaren Health Care Fenton, MI,
  • Revised and maintained master calendar for client appointments.
  • Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Managed daily invoices, reports and proposals.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Delivered optimal administrative, customer service and case management support.
  • Handled and distributed all incoming and outgoing mail and correspondences.
  • Completed Claire applications with supporting documentation to secure funding proposals, Claire application narratives and budgets to finalize with development prior to submittal.
  • Drafted, assessed and corrected high-quality proposals to pursue Claires, donations and contracts.
  • Tracked Claire opportunities, deadline dates and required materials.
Medical Office Assistant, 01/2014 - 01/2015
Cape Cod Healthcare Inc. Plymouth, MA,
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Scheduled appointments for patients via phone and in person.
  • Maintained confidentiality of records relating to clients' treatment
  • Educated patients about medications, procedures and physician's instructions.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Unit Clerk, 05/2008 - 12/2013
Medstar Washinton Hospital Center City, STATE,
  • Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
  • Prepared charts for outpatient and inpatient services.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
  • Organized ordered medical tests, sample collection and patient transportation.
  • Reconciled patient charges on daily basis to support accurate billing.
  • Helped patients complete paperwork and explained processes and procedures.
  • Managed incoming telephone calls, took messages and directed callers to personnel.
Education and Training
Bachelor of Science: Psychology, Expected in 05/XXX2
Southern New Hampshire University - Manchester NH,
Status -
Associate of Arts: Business Administration, Expected in 05/2003
University of The District of Columbia - Washington, DC
Status -
High School Diploma: , Expected in 06/2001
Washington Mathematics Science Technology Pchigh School - Washington, DC
Status -

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Resume Overview

School Attended

  • Southern New Hampshire University
  • University of The District of Columbia
  • Washington Mathematics Science Technology Pchigh School

Job Titles Held:

  • HR Performance Management Specialist
  • Executive Assistant
  • Medical Office Assistant
  • Unit Clerk


  • Bachelor of Science
  • Associate of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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