Housekeeping Room Attendant Resume Example
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HOUSEKEEPING ROOM ATTENDANT
Summary
Positive, upbeat cashier brings more than 6 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Skills
Experience
Kimpton Hotels | New Orleans , LAHousekeeping Room Attendant03/2020 - 06/2020
- Interacted pleasantly with clients and guests when performing daily duties.
- Performed 5 point cleaning system saving cleaning time per room from 10 to 18 minutes while maintaining hotel quality standards.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Organized supplies for efficient use based on expected customer needs.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to guest requests for linens and other items quickly, which increased patron satisfaction rates by 30% on company scorecards.
- Attended to 14 guest rooms, including sweeping, mopping, and vacuuming.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed soiled linens and articles from rooms and delivered to laundry area.
Primrose School | Westerville , OHDaycare Cook01/2020 - 05/2020
- Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
- Prepared healthy meals and served food in line with nutritional standards and safe handling guidelines.
- Prepared meals in alignment with quality standards and preferred techniques.
- Kept kitchen areas clean, organized and sanitized accounting to proper procedures.
- Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Kept stations stocked and ready for use to maximize productivity.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Improved overall kitchen efficiency through following directions, leading to incredible.
- Executed proper techniques when preparing menu item ingredients.
- Made all meals in accordance with company standards and requirements.
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Pitfire | Los Angeles , CACashier05/2018 - 11/2019
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Inspected items for damage and obtained replacements for customers.
- Processed 50 transactions per day with exceptional accuracy.
- Welcomed customers, offering assistance to help find necessary store items.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Received payments for pos and issued receipts.
- Trained new team members in cash register operation, stock procedures and customer service.
- Properly verified customer identification for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register, collected payments and provided accurate change.
- Monitored sales events, added new merchandise and rang up purchases.
- Resolved issues with cash registers, card scanners and printers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new employees in cashiering procedures, offering assistance in resolving any issues.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Increased sales 15% by suggesting specific purchases to customers.
Addus Homecare Corporation | Dutton , MTPCA01/2019 - 06/2019
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Contributed to unit improvements by providing cost-effective care in line with performance targets.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Counseled patients on pain management best practices, including treatment procedures, disease prevention, medication risks, special diets and physician instructions.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Played games, including family feud and bingo, with patients on daily basis to boost mood, improve memory and provide light entertainment.
- Implemented creative activities to emotionally support patients throughout medical treatment.
- Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Learned to enhance communication and support for all patients.
- Used mobility devices and walker equipment to transport patients.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Education and Training
Everest University Online - Tampa | City, StateSome College (No Degree) in Business Management
- Completed continuing education in GED
Certifications
- First Aid/CPR
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Resume Strength
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Resume Overview
School Attended
- Everest University Online - Tampa
Job Titles Held:
- Housekeeping Room Attendant
- Daycare Cook
- Cashier
- PCA
Degrees
- Some College (No Degree) in Business Management
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