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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Skilled with 10 years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies. Reliable dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Hardworking with energetic personality and dynamic cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards. Focused with exemplary cleaning skills from career spanning 4 years. Resourceful, punctual and can stand for long periods. Effectively cleans buildings by emptying trash, sweeping, disinfecting surfaces and equipment and sterilizing rooms. Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Customer-oriented Housekeeping Room Attendant with the ability to coordinate multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.

Skills
  • Washing windows
  • Stocking bathrooms
  • Time management
  • Supply inventory management
  • Polishing surfaces
  • Customer service-focused
  • Mopping and buffing floors
  • Natural cleaning products
  • Restroom detailing
  • Chemical cleaning
  • Interior and exterior cleaning
  • Closet detailing
  • Exceptional time management
Education and Training
Murrah High School Jackson, MS Expected in 05/1976 High School Diploma : - GPA :
Experience
Tan-Tar-A Resort - Housekeeping Room Attendant
Osage Beach, MO, 11/2019 - Current
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Responded to guest requests for linens and delivered items quickly, which increased patron satisfaction rates by 100% on company scorecards.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Sorted, washed, dried, and ironed guest laundry.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Coached new skills by demonstrating approved cleaning procedures.
Tan-Tar-A Resort - Housekeeping Room Attendant
Osage Beach, MO, 09/2014 - 09/2018
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Organized supplies for efficient use based on expected customer needs.
  • Performed 10 point cleaning system saving cleaning time per room from 10 to 30 minutes while maintaining hotel quality standards.
  • Reported guest issues, safety and maintenance concerns immediately to manger on duty.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Coached new skills by demonstrating approved cleaning procedures.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Park City Mountain - Housekeeper
Park City, UT, 04/2012 - 09/2015
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from housekeeper to housekeeper attendant, in less than 12-months
  • Developed relationships with 8 new clients and typically exceeded sales goals by 100%
  • Recognized as Employee of the year for outstanding performance and team contributions.
  • Improved delivery of materials , realizing overall increase in customer satisfaction and cost efficiency.
Activities and Honors
  • Recognized as Employee of the year for outstanding performance and team contributions.
  • Led team to achieve excellent results, earning recognition from upper management and financial reward.
  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association

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Resume Overview

School Attended

  • Murrah High School

Job Titles Held:

  • Housekeeping Room Attendant
  • Housekeeping Room Attendant
  • Housekeeper

Degrees

  • High School Diploma

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