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Housekeeping Room Attendant Resume Example

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JP
HOUSEKEEPING ROOM ATTENDANT
Professional Summary
Work History
Company Name - Housekeeping Room AttendantCity, State02/2016 - 03/2020
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Kept building entryway glass clean and polished for professional presentation.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Responded to requests from patrons for linens and [Type] items, boosting satisfaction rates on company scorecards [Number]%.
  • Maintained public and guest room floors by mopping, sweeping and vacuuming.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Swept, mopped, and vacuumed floors in [Number] rooms.
  • Stocked bathrooms with toilet paper, towels, and toiletries.
  • Operated [Equipment] and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Company Name - Customer Service CashierCity, State11/2015 - 02/2016
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Counted money in drawers at beginning and end of each shift.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Verified over $[Amount] of cash and credit payments daily.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Set up new sales displays each [Timeframe].
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Prepared and submitted end-of-shift reports using [Software].
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Used POS system to enter orders, process payments, and issue receipts.
Company Name - Receptionist ClerkCity, State06/2002 - 03/2006
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Answered [Number] incoming calls daily to resolve [Type] and [Type] issues and schedule appointments.
  • Triaged incoming calls on [Number]-line phone system and directed to departments based on customer needs.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Scheduled and confirmed appointments and meetings for [Job Title].
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Balanced [Job title] availability, customer schedules and maximum load levels when scheduling appointments.
  • Kept records in [Software] to maintain [Type] data by entering and updating information.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Corresponded with clients through email, telephone or postal mail.
  • Operated multi-line telephone system to independently handle over [Number] calls each day.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Collected, sorted, distributed and sent mail and packages.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Skills
  • Guest Services
  • Housekeeping
  • Sorting
Education
La Consolascion College
City
Tourism And Travel Management Undergraduate
01/2000
Southern California Occupational Regional Center
City
Bank Teller /customer Service
03/1989
Sacred Heart High School Philippines
City
High School Diploma
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Resume Overview

School Attended

  • La Consolascion College
  • Southern California Occupational Regional Center
  • Sacred Heart High School Philippines

Job Titles Held:

  • Housekeeping Room Attendant
  • Customer Service Cashier
  • Receptionist Clerk

Degrees

  • Tourism And Travel Management Undergraduate
    Bank Teller /customer Service
    High School Diploma

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