Housekeeping Room Attendant Resume Example The Galt House Hotel

HOUSEKEEPING ROOM ATTENDANT

Professional Summary

Work History

The Galt House Hotel - Housekeeping Room AttendantLouisville , KY02/2016 - 03/2020

Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Kept building entryway glass clean and polished for professional presentation.
Restocked room supplies such as facial tissues for personal touch with every job.
Responded to requests from patrons for linens and [Type] items, boosting satisfaction rates on company scorecards [Number]%.
Maintained public and guest room floors by mopping, sweeping and vacuuming.
Disposed of trash and recyclables each day to avoid waste buildup.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Swept, mopped, and vacuumed floors in [Number] rooms.
Stocked bathrooms with toilet paper, towels, and toiletries.
Operated [Equipment] and used chemicals by following all safety protocols and procedures to avoid burns and injuries.

Raising Canes Chicken - Customer Service CashierProsper , TX11/2015 - 02/2016

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Monitored self-checkout systems and provided assistance or intervention where required.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
Counted money in drawers at beginning and end of each shift.
Served needs of more than [Number] customers in busy [Type] environment.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers with locating and choosing merchandise in any store department.
Conducted inventory counts by adding each item in stock and documenting in [System].
Verified over $[Amount] of cash and credit payments daily.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Set up new sales displays each [Timeframe].
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Prepared and submitted end-of-shift reports using [Software].
Quickly and accurately counted drawers at start and end of each shift.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Used POS system to enter orders, process payments, and issue receipts.

Freeway Insurance Agency - Receptionist ClerkCity , STATE06/2002 - 03/2006

Kept reception area clean and neat to give visitors positive first impression.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Answered [Number] incoming calls daily to resolve [Type] and [Type] issues and schedule appointments.
Triaged incoming calls on [Number]-line phone system and directed to departments based on customer needs.
Routed incoming mail and messages to relevant personnel without delay.
Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Supported various administrative duties by proofreading, transcribing and invoicing.
Scheduled and confirmed appointments and meetings for [Job Title].
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Balanced [Job title] availability, customer schedules and maximum load levels when scheduling appointments.
Kept records in [Software] to maintain [Type] data by entering and updating information.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Corresponded with clients through email, telephone or postal mail.
Operated multi-line telephone system to independently handle over [Number] calls each day.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Collected, sorted, distributed and sent mail and packages.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Sorted, received and distributed mail correspondence between departments and personnel.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Skills

Guest Services
Housekeeping

Sorting

Education

La Consolascion College

City

Tourism And Travel Management Undergraduate

01/2000

Southern California Occupational Regional Center

City

Bank Teller /customer Service

03/1989

Sacred Heart High School Philippines

City

High School Diploma

Resume Overview

School Attended

La Consolascion College
Southern California Occupational Regional Center
Sacred Heart High School Philippines

Job Titles Held:

Housekeeping Room Attendant
Customer Service Cashier
Receptionist Clerk

Degrees

Tourism And Travel Management Undergraduate
Bank Teller /customer Service
High School Diploma

Housekeeping Room Attendant Resume Example

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