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Housekeeping Room Attendant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dependable Job Title dedicated to maintaining cleanliness and upkeep of various facilities and rooms in Type facilities. Offering Number years of experience preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Service-oriented Housekeeping Room Attendant known for ability to manage multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.

Skills
  • Vacuuming and Sweeping
  • Dusting Furniture
  • Cleaning
  • Cleaning Bathrooms
  • Conscientious
  • Mopping and sweeping
  • Quality control guidelines
  • Relationship development
  • Business operations
  • Problem resolution
  • Operational improvement
  • Process improvement
  • Team building
  • Ordering Cleaning Supplies
  • Housekeeping
  • Guest Services
  • Cleaning techniques
  • Vacuuming
  • Residential cleaning
  • Supervision
  • Organization
  • Customer service
  • Project organization
  • Communications
  • Team management
Work History
Housekeeping Room Attendant, 05/2019 to 04/2020
Umpqua Indian Development Corporation Roseburg, OR,
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Cleaned and stocked minibars with necessary beverages and supplies.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned Number assigned guest rooms daily, as well as elevators, lobbies and conference areas.
  • Cleaned over Number locations every Timeframe with consistently high customer satisfaction ratings.
  • Moved furniture and cleaned all baseboards prior to vacuuming carpeted rooms.
  • Cleaned guest room kitchens by cleaning and sanitizing sinks, dishes, cupboards, stovetops and refrigerators.
  • Swept, mopped, and vacuumed floors in Number rooms.
  • Stocked bathrooms with toilet paper, towels, and toiletries.
  • Replaced used towels and other bathroom amenities such as shampoo, toilet paper and soap.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maintained public and guest room floors by mopping, sweeping and vacuuming.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded to requests from patrons for linens and Type items, boosting satisfaction rates on company scorecards Number%.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Kept building entryway glass clean and polished for professional presentation.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Provided laundering services for guests by washing, drying and hanging laundry.
  • Performed rotation cleaning duties Number times per Timeframe, including steam cleaning carpets and draperies.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
  • Placed orders for new inventory to guarantee availability of adequate cleaning supplies.
  • Used Software to update status of each guest room and record maintenance needs.
  • Operated Equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Trained new Job titles on all departmental procedures and provided assistance in finding necessary Type items and cleaning supplies.
  • Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
Cashier, 11/2015 to 02/2017
Universal Health Services Tacoma, WA,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Prepared and submitted end-of-shift reports using Software.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
  • Served needs of more than Number customers in busy Type environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
  • Educated customers on promotions to enhance sales.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Cook, 08/2015 to 11/2016
Heritage Green Assisted Living Mechanicsville, VA,
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Ordered and received products and supplies to stock kitchen areas.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.
  • Produced over Number Type dishes per day and maintained near-perfect customer satisfaction scores.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Safely used kitchen equipment such as Type and Type, effectively reducing injuries and burns Number%.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Communicated closely with Job titles to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Transitioned between breakfast and dinner service by Action and Action.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Shift Leader In Training, 05/1992 to 07/2013
Firehouse Subs Forest City, FL,
  • Oversaw grill, stove and oven and cleaned all equipment after every shift.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Accurately completed end-of-day financial tasks worth over $Amount of cash and card transactions daily.
  • Decreased necessary training time by Number% by updating training program.
  • Introduced Type program and effectively managed employee mistakes to decrease overall waste by Number%.
  • Controlled food costs and managed inventory.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Cut spending by Number% through effective inventory management and supply sourcing.
  • Educated Number Type employees on menu updates and procedural changes.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Monitored food preparation, production and plating for quality control.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Determined operational weak points and implemented corrective actions to resolve Type and Type concerns and facilitate Result.
  • Oversaw day to day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Education
High School: Required, Expected in 06/1995
to
Columbus Public Schools ( Marion Franklin) - Columbus, Oh,
GPA:

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Resume Overview

School Attended
  • Columbus Public Schools ( Marion Franklin)
Job Titles Held:
  • Housekeeping Room Attendant
  • Cashier
  • Cook
  • Shift Leader In Training
Degrees
  • High School

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