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Housekeeping/Laundry Attendant Resume Example

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HOUSEKEEPING/LAUNDRY ATTENDANT
Professional Summary

Dependable Laundry Worker with solid customer service, communication and relationship-building abilities developed over 2 years of experience in similar roles. Good sorting, documentation and organizing skills. Efficient Laundry and Dry-Cleaning worker with 2 years experience operating diverse brands of laundry machines in busy work settings. Willingness to fill in where necessary at moment's notice. Expert in best practices for using chemicals and cleaning products. Service-minded Laundry employee with 2 years experience operating varied types of laundry machines. Strong team leader with reputation for promoting teamwork to complete large workloads on time. Efficient at stain removal and proper folding practices. Multi-talented Worker consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Work History
Company Name. City, StateHousekeeping/Laundry Attendant | 01/2020 - 03/2020
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Folded laundry after washing and drying and transported to staging area.
  • Assisted with cleaning and maintenance of laundry equipment, including washers and dryers to keep machines in proper working order.
  • Collected soiled linens, including tablecloths, napkins and draperies after large events.
  • Collected soiled linens and clothing and pretreated stains.
  • Worked with customers to understand needs andprovided service.

NOTE: I got laid off because of Covid-19.. have spoken to manager but no response.

Company Name. City, StateCustomer Service Representative | 11/2019 - 12/2019
  • Provided information to customers regarding [Company]'s charge card and loyalty program and helped to open and activate new accounts.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Answered constant flow of customer calls.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Company Name. City, StateServer | 07/2019 - 11/2019
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
  • Prepared beverages and filled food orders for customers.
  • Served needs of more than wants for customers in busy environment.
  • Greeted and maintained relationships with regular customers.
  • Bussed and reset tables after customers left , working efficiently to keep dining room and work areas clean.
Company Name. City, StateCook | 04/2019 - 07/2019
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Performed routine cleaning procedures across kitchen thoroughly.
  • Fried, grilled and baked foods.
  • Collaborated with front lines to collect information about specific customer desires and dietary needs.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Handled portion control activities according to specified instructions provided by chef.
  • Distributed food to team members with efficiency in high-volume environment.
Skills
  • Laundry folding and storage
  • Sorting and transport
  • Detergent and additive knowledge
  • Folding laundry
  • Collecting dirty linens
  • Operating dryers
  • Customer service
  • Cook
  • Laundry distribution
  • Laundry room operations
  • Laundry equipment maintenance
  • Delivering laundered pieces
  • Washing loads
  • Team building
  • Hands on learner
Education
Benton High SchoolCity, State05/2019High School Diploma
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Resume Overview

School Attended

  • Benton High School

Job Titles Held:

  • Housekeeping/Laundry Attendant
  • Customer Service Representative
  • Server
  • Cook

Degrees

  • High School Diploma

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