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Housekeeping Attendant Resume Example

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HOUSEKEEPING ATTENDANT
Summary

Dedicated, hardworking and enthusiastic individual with strong work ethic of leading teams to meet and exceed sales, service and operational objectives with motivational and encouraging style that promotes business success. Strategic thinker as well as problem solver that is adaptable and driven to ensure customers needs are determined to deliver effective solutions and satisfaction. Ability to thrive in team-based or individually motivated settings.

Skills
  • MS Office Proficiency
  • Strong Verbal Communication
  • Team Liaison
  • Executive Team Leadership
  • Client/Vendor Relations & Loyalty
  • Complaint/Conflict Resolution
  • Problem Solving
  • Teamwork
  • Time Management
  • Interpersonal Skills
  • Adaptability & Flexibility
  • Diligence
  • Empathy
  • Resilience
  • Order Fulfillment
  • High-energy attitude
  • Technologically savvy
  • Organizational strengths
Experience
Housekeeping Attendant | 04/2017 to CurrentPiverNorth Grand Strand Services-- Alice Buffkin - North Myrtle Beach, SC
  • Organized supplies for efficient use based on expected customer needs.
  • Thoroughly cleaned condos, hotel rooms, privately owned homes & establishments. Including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Sterilized kitchenettes and bathroom areas following proper company procedures and using appropriate cleaning products.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Replenished guest supplies and amenities.
  • Coached new Housekeepers by demonstrating approved cleaning procedures.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.

Pharmacy Technician | 09/2011 to 04/2013Walmart Pharmacy - Whiteville, NC
  • Received, reviewed, dispensed and labeled over 60+ prescriptions daily with expert accuracy.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Prepared prescription transfer requests from competitor companies.
  • Ordered medicines daily to ensure compliance with demands and needs.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Head Waitress | 12/2010 to 08/2011Pier 130 Family Seafood & Steakhouse - Whiteville, NC
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Cleaned, inspected & sanitized food preparation areas for safe and sanitary food-handling practices.
  • Dealt with customer concerns or complaints quickly to improve service while consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Handled end-of-day financial audits and closing paperwork, counting and verifying nightly total in cash and card sales.
  • Developed reputation as an efficient service provider with high level of accuracy.
Education and Training
Whiteville High School - - Whiteville, NC | High School Diploma06/2008
Southeastern Community College - - Whiteville, NC | Some College (No Degree)
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Resume Overview

Companies Worked For:

  • PiverNorth Grand Strand Services-- Alice Buffkin
  • Walmart Pharmacy
  • Pier 130 Family Seafood & Steakhouse

School Attended

  • Whiteville High School
  • Southeastern Community College

Job Titles Held:

  • Housekeeping Attendant
  • Pharmacy Technician
  • Head Waitress

Degrees

  • Whiteville High School - Whiteville, NC | High School Diploma
    Southeastern Community College - Whiteville, NC | Some College (No Degree)

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