LiveCareer-Resume

housekeeping attendant resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Skilled manager knowledgeable about monitoring metrics and maximizing team success in fast-paced grocery and retail environments. Performance- and quality-driven with 5 years of experience. Natural leadership talent with motivational approach.

Skills
  • Inventory management
  • Proficient in Software
  • Expertise in sales
  • Customer service
  • Organization
  • Planning and coordination
  • Problem Resolution
  • Team management
  • Relationship development
  • Staff training
Experience
Housekeeping Attendant, 09/2019 - 06/2020
Firstservice Residential Sarasota, FL,
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Implimented deep-cleaning techniques for areas in need of additional sanitation.
  • Removed all trash from bathrooms and replaced liners to wastebaskets.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Polished and sanitized hard surfaces, including floors, counters, stalls, and window sills.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Followed specific cleaning instructions for the product used to clean and disinfect high traffic areas such as light switches, doorknobs, and stair railings multiple times throughout the day.
Deli Supervisor, 10/2019 - 02/2020
Lunds Byerly's Hopkins, MN,
  • Sliced various meats and cheeses and packaged deli salads in a high paced efficient matter.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Instructed associates how to effectively run department smoothly and effectively.
  • Maintained a quality, fresh, full salad case including frequent temperature checks, packaging of salads, and replacing bowls consistently for appealing demeanor.
  • Skewed and loaded raw chickens into rotisserie oven, checked for the correct temperature for safe procedures, and packaged fully cooked rotisserie chickens.
  • Followed the store hand breading policy for various parts of raw chicken in wet and dry batter and packaging them every 2 hours for quality freshness.
  • Properly washed parts of the slicers, and fully sanitized them every 2 hours for safety sanitation guidelines.
  • Consistently checked for out of date items every morning in the deli case to provide excellent quality freshness.
Assistant Bakery Manager, 09/2017 - 06/2019
Fiesta Mart Carrollton, TX,
  • Assessed inventory levels and reordered pantry items to keep adequate stock on hand.
  • Executed quality standards, rotating product and removing damaged and out of date items from display cases.
  • Guided bakery staff by prioritizing tasks and offering constructive feedback, enabling consistent delivery of excellent customer service.
  • Assisted bakery manager with coordinating product ordering, receiving and stocking.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Revamped bakery displays by suggesting new regular and seasonal product offerings.
  • Demonstrated product and layout execution to staff, following food safety standards and sanitation guidelines.
  • Implemented and executed merchandising programs to maintain and increase sales and decrease waste.
  • Cooperated with other departments to cross-merchandise bakery items and drive sales in correspondence to the weekly ad.
  • Scheduled employees to keep all bakery shifts well-staffed for peak times and holidays.
  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Properly trained by a baking company affiliated with Giant to gain knowledge and be successful in the baking aspect of the position.
  • Responsible to arrive at work at 4:00 am to bake off and package mandatory product to maintain a full department.
  • Executed a well stocked department consisting of donuts, muffins, bagels, and breakfast oriented items before the opening of the store.
  • Broke down, organized, condensed, and properly distributed the product in the freezer for accessibility of all bakery associates.
  • Checked freshness of all bakery goods and food in bakery, removing and disposing of stale or outdated items each morning.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Supervised and communicated with vendors for efficient delivery of wholesale orders.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Completed a tray up sheet each day for night staff to be prepared, and for the morning baker to be successful.
  • Washed, rinsed, and sanitized each tray used in the bakery department before end of shift.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Prepared productive lists of items that were needed to be pulled, ordered, and stocked up on daily and update and be in correspondence with the production plan to reach the most sales.
Deli Associate, 03/2016 - 12/2016
Kroger Issaquah, WA,
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Answered telephone inquiries about available menu items, products and services.
Education and Training
High School Diploma: , Expected in 2016
-
Unionville High School - Kennett Square, PA
GPA:
Status -
Customer Service Supervisor: , Expected in 2016
-
Mail-Quip Inc - West Grove, PA
GPA:
Status - services and delivered appropriate information so customers could make valid choices. Prepared sandwiches, salads, and salad kits daily to ensure a full department with variety. Received new inventory and rotated stock by dates to keep items fresh and usable. Cross-trained in other kitchen positions to support team and meet customer needs. Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests. Maintained a well stocked hot bar replenishing as needed, and re frying different items every 2 hours during the day. Loaded raw chickens in basket style oven, cooked to valid temperature, and fully packaged rotisserie chickens. Washed, scrubbed, and squeegeed departments floor for effective sanitation and cleaning. Monitored daily activities of customer service team, providing guidance and encouragement to optimize productivity. Coached staff on strategies to enhance performance and improve customer relations. Delivered continuous training to associates to maximize performance and customer relations skills. Managed daily operations and processes, including reservations, budgeting and forecasting. Trained and mentored new team members to promote productivity, accuracy and friendly customer service. Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies. Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction. Utilized Quick Books to create invoices, payroll, and service calls. Informed customers about billing procedures, processed payments and provided payment option setup assistance. Evaluated customer account information to assess current issues and determine potential solutions, either a service call or new parts for the designated machine. Organized team meetings, conferences, and open houses to drive sales up, and keep employees connected.
Activities and Honors

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Resume Overview

School Attended

  • Unionville High School
  • Mail-Quip Inc

Job Titles Held:

  • Housekeeping Attendant
  • Deli Supervisor
  • Assistant Bakery Manager
  • Deli Associate

Degrees

  • High School Diploma
  • Customer Service Supervisor

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