, , 100 Montgomery St. 10th Floor
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i had 2 years of housekeeping and lifted at least 30 pounds
- Window Cleaning
- Vacuuming and Sweeping
- Restroom Detailing
- Quality Assurance Controls
- Dusting Furniture
- Guest Services
- Housekeeping
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- Cleaning
- Folding Clean Laundry
- Cleaning Bathrooms
- Care of Fine Art
- Equipment Cleaning
- Material Safety Data Sheets (MSDS)
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09/2010 to 09/2014 Housekeeping Attendant Mayo Clinic – Prior Lake, MN,
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Operated [Equipment] and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to requests from patrons for linens and [Type] items, boosting satisfaction rates on company scorecards [Number]%.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting.
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Worked on team of [Number] staff members to service [Number] [Type] rooms daily.1
- Worked on team of [Number] staff members to service [Number] [Type] rooms daily.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
05/2006 to 09/2010 Dept. Manager in Dairy ,Bakery, Stocker ,Cashier L.L. Bean, Inc. – Wareham, MA,
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Counted cash in register drawer at beginning and end of shift.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Changed sales floor signs to show current pricing and support product promotions.
- Operated RF scanners to track merchandise and verify contents of containers.
- Performed inventory control, such as counting and stocking merchandise.
- Wrapped, boxed and weighed bakery department products.
- Checked prices for customers and processed items sold by scanning barcodes.
- Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Increased sales by offering advice on purchases and promoting additional products.
- Reviewed weekly sales circulars and monitored price changes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained fitness in order to move merchandise efficiently and safely.
- Checked packages and merchandise for damage and notified vendors.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Consistently lifted materials weighing as much as [Number] pounds.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Greeted customers and directed to requested products.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Processed accurate credit, debit, check and cash sales transactions for more than [Number] customer orders per day.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
- Kept cash drawer accurate with appropriate change and small bills to meet customer needs.
- Placed special customer orders for custom or special order merchandise.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Moved and lifted heavy loads of merchandise using [Type] equipment.
- Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Acknowledged [Type] safety issues and contacted [Job title] regarding concerns and for quick resolution.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Volunteered to assist [Job title] with [Type] projects, demonstrating willingness to learn new tasks and increase skill levels.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
08/2001 to 03/2006 Retail Department Manager Sc Fuels – Victorville, CA,
- Increased efficiency and team productivity by promoting operational best practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Systematized [Number] units of inventory, improving rate of internal loss prevention by [Number]%.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Analyzed and interpreted store trends with [Software] to facilitate planning.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
- Rotated merchandise and displays to feature new products and promotions.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Continuously encouraged all employees within [Type] department to present positive, exemplary image to customers through [Skill] and [Skill].
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Communicated with managers of other departments to maintain transparency.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Maximized productivity and profitability by balancing sales and expenses.
- Managed overstocking, restocking and inventory control procedures during [Type] shift.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
06/2001 to 06/2001 Cashier Walmart – City, STATE,
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
- Assisted customers with special services, account updates and promotional options.
- Assisted customers by answering questions and fulfilling requests.
- Reviewed weekly sales circulars and monitored price changes.
- Served needs of more than [Number] customers in busy [Type] environment.
- Increased sales by offering advice on purchases and promoting additional products.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Prepared and submitted end-of-shift reports using [Software].
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Counted cash in register drawer at beginning and end of shift.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Educated customers on promotions to enhance sales.
- Checked prices for customers and processed items sold by scanning barcodes.
Expected in 04/2004 GED:
Herscher High - Herscher, IL,
GPA:
I took my GED at Kankakee Community College in 2004
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