Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

i had 2 years of housekeeping and lifted at least 30 pounds

Skills
  • Window Cleaning
  • Vacuuming and Sweeping
  • Restroom Detailing
  • Quality Assurance Controls
  • Dusting Furniture
  • Guest Services
  • Housekeeping
  • Cleaning
  • Folding Clean Laundry
  • Cleaning Bathrooms
  • Care of Fine Art
  • Equipment Cleaning
  • Material Safety Data Sheets (MSDS)
Work History
09/2010 to 09/2014
Housekeeping Attendant Mayo Clinic Prior Lake, MN,
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Kept building entryway glass clean and polished for professional presentation.
  • Operated [Equipment] and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded to requests from patrons for linens and [Type] items, boosting satisfaction rates on company scorecards [Number]%.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Worked on team of [Number] staff members to service [Number] [Type] rooms daily.1
  • Worked on team of [Number] staff members to service [Number] [Type] rooms daily.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
05/2006 to 09/2010
Dept. Manager in Dairy ,Bakery, Stocker ,Cashier L.L. Bean, Inc. Wareham, MA,
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Counted cash in register drawer at beginning and end of shift.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Performed inventory control, such as counting and stocking merchandise.
  • Wrapped, boxed and weighed bakery department products.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Answered customer questions and provided detailed product information.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reviewed weekly sales circulars and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Checked packages and merchandise for damage and notified vendors.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Greeted customers and directed to requested products.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Processed accurate credit, debit, check and cash sales transactions for more than [Number] customer orders per day.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
  • Kept cash drawer accurate with appropriate change and small bills to meet customer needs.
  • Placed special customer orders for custom or special order merchandise.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Moved and lifted heavy loads of merchandise using [Type] equipment.
  • Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
  • Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
  • Acknowledged [Type] safety issues and contacted [Job title] regarding concerns and for quick resolution.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Volunteered to assist [Job title] with [Type] projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
08/2001 to 03/2006
Retail Department Manager Sc Fuels Victorville, CA,
  • Increased efficiency and team productivity by promoting operational best practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Systematized [Number] units of inventory, improving rate of internal loss prevention by [Number]%.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Analyzed and interpreted store trends with [Software] to facilitate planning.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
  • Rotated merchandise and displays to feature new products and promotions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Continuously encouraged all employees within [Type] department to present positive, exemplary image to customers through [Skill] and [Skill].
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Communicated with managers of other departments to maintain transparency.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Maximized productivity and profitability by balancing sales and expenses.
  • Managed overstocking, restocking and inventory control procedures during [Type] shift.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
06/2001 to 06/2001
Cashier Walmart City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
  • Assisted customers with special services, account updates and promotional options.
  • Assisted customers by answering questions and fulfilling requests.
  • Reviewed weekly sales circulars and monitored price changes.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Prepared and submitted end-of-shift reports using [Software].
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
Education
Expected in 04/2004
GED:
Herscher High - Herscher, IL,
GPA:

I took my GED at Kankakee Community College in 2004

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Resume Overview

School Attended

  • Herscher High

Job Titles Held:

  • Housekeeping Attendant
  • Dept. Manager in Dairy ,Bakery, Stocker ,Cashier
  • Retail Department Manager
  • Cashier

Degrees

  • GED

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