LiveCareer-Resume

housekeeping attendant resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards.

Professional Housekeeper with strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Seeking long-term employment with established commercial cleaning business.

Skills
  • Chemicals handling
  • Mopping and buffing floors
  • Restroom detailing
  • Interior and exterior cleaning
  • Washing windows
  • Polishing surfaces
  • Ironing clothing
  • Customer service-focused
  • Stocking bathrooms
  • Cleaning methods
  • Focused and detail-oriented
  • Dusting
  • Closet detailing
  • Light fixtures and ceiling fans
  • Dish preparation
Experience
Housekeeping Attendant, 01/2008 to Current
Omni HotelsIndianapolis, IN,
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Dusted and cleaned woodwork, walls, ceilings, upholstered furniture, draperies and carpets.
  • Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
  • Sterilized kitchenettes and bathroom areas following proper company procedures and using appropriate cleaning products.
Waitress/Delivery Driver, 01/2005 to 11/2008
Common SpiritSacramento, CA,
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Calculated charges, issued table checks and collected payments from customers.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Prepared salads and appetizers to back up kitchen staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Customer Service Cashier, 04/2001 to 12/2001
Common SpiritBakersfield, CA,
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers warmly and responded to requests for information.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Customer Service Cashier, 02/1999 to 03/2000
Rite AidCity, STATE,
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers warmly and responded to requests for information.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answering questions and offering advice.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Processed customer payments quickly and returned exact change and receipts.
Education and Training
High School Diploma: , Expected in 06/1997 to Twentynine Palms High School - Twentynine Palms, CA
GPA:
GED: , Expected in 06/2021 to Copper Mountain College - Joshua Tree, CA
GPA:

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Resume Overview

School Attended

  • Twentynine Palms High School
  • Copper Mountain College

Job Titles Held:

  • Housekeeping Attendant
  • Waitress/Delivery Driver
  • Customer Service Cashier
  • Customer Service Cashier

Degrees

  • High School Diploma
  • GED

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