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Housekeeping Attendant resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Reliable dedicated to keeping all areas clean, organized and professional. Knowledgeable about cleaning high-traffic, infection-prone areas such as bathrooms and kitchens with care and attention to minor details. Well-organized team player committed to client satisfaction.

Hardworking cashier with energetic personality and dynamic skills in helping and assisting . Fluent in English and available to work any shift. Seeking new opportunity with great company where attention to detail will be valued.

Guest-focused warehouse associate with exceptional organization skills. Working knowledge of sanitation procedures to minimize germ spread. Consistently maintained aesthetically desirable and safe environment for guests.

Competent housekeeper, warehouse worker and lovely cashier with over 2 years of experience in all of the lovely things I can do providing excellent housekeeping services in hotel and private residence settings. Capable of handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Chemicals handling
  • Mopping and buffing floors

Customer service-focused

  • Quality assurance controls
  • Stocking bathrooms
  • Supply inventory management
  • Picking and Shipping
  • Scanning Items
  • Cash Handling
Experience
Housekeeping Attendant, 02/2019 to 10/2019
Ripley's Believe It Or Not!Orlando, FL,
  • Replenished guest supplies and amenities.
  • Maintained hotel locker rooms, lounges and back of house areas.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Delivered special request items such as cribs to guest rooms.
  • Informed supervisor when supplies were low.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Coached new assistant‘s by demonstrating approved cleaning procedures.
  • Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Sterilized kitchenettes and bathroom areas following proper company procedures and using appropriate cleaning products.
  • Used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Dusted and cleaned woodwork, walls, ceilings, upholstered furniture, draperies and carpets.
  • Organized supplies for efficient use based on expected customer needs.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Cashier's Assistant, 03/2018 to 11/2018
Whole FoodsCambridge, MA,

Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.

  • Processed returned items in accordance with store policy.
  • Counted product stock to maintain inventory records.
  • Restocked kitchen with silverware, straws, napkins and condiments.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Resolved issues regarding customer complaints and escalated worsening concerns to help for remediation.
  • Answered phone calls to assist customers with questions and orders.
  • Accurately handled over $1,000 of payments daily in cash and credit cards payments for food products.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Helped customers find specific products, answering questions and offering advice.
  • Set up catering for up to [430] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Monitored product availability in store, on shelves and in orders to accurately answer customer questions.
  • Distributed new merchandise efficiently to different departments.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Stayed up to date on current item discounts to support promotions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
Warehouse Worker, 06/2017 to 01/2018
General ElectricTampa, FL,
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Accessed elevated products from safety cage to complete order processing requirements.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Loaded perishable and non-perishable goods into trucks for planned delivery schedules.
  • Moved large and bulky items up to 30 pounds manually.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Food and Beverage Associate, 02/2016 to 09/2016
Great Wolf LodgeCity, STATE,
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Monitored and counted food stock and supplies to reorder on time.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Organized food items on serving trays and in carry-out packages in preparation for delivery of completed orders to customers.
  • Washed, peeled, cut and measured recipe ingredients.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Prepared large batches of food according to standard recipes.
  • Served water and soft drinks and prepared specialty beverages, mixing and pouring carefully to balance ingredients and achieve layering and other visual effects.
  • Received food orders from patients and families, and explained offerings.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Washed and sanitized dishes after every use to protect customers.
  • Reviewed contents on food trays to check receiving complete order.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Verified orders and bagged items for easy transport.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Education and Training
High School Diploma: , Expected in 05/2017
Washington High School - Kansas City, KS
GPA:
: , Expected in
Concorde Career College - Kansas City, MO
GPA:

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Resume Overview

School Attended

  • Washington High School
  • Concorde Career College

Job Titles Held:

  • Housekeeping Attendant
  • Cashier's Assistant
  • Warehouse Worker
  • Food and Beverage Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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