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Housekeeping Attendant Resume Example

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/HOUSEKEEPING ATTENDANT
Professional Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Conscientious individual offering a background in housekeeping for several well-known assisted living centers. Engaging and pleasant personality with the ability to maintain a healthy, clean environment for all residents.

Work History
Company Name- Housekeeping Attendant
City, State12/2020 - 01/2021
  • Transported soiled linens to laundry facilities.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Kept building entryway glass clean and polished for professional presentation.
  • Operated [Equipment] and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Responded to requests from patrons for linens and numerous items, boosting satisfaction rates on company scorecards 20%.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Changed bed linens and collected soiled linens for cleaning.
  • Cleaned and stocked many rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.
  • Removed waste paper and other trash from premises to designated area.
  • Established and maintained clean and comfortable environments in large buildings by vacuuming, cleaning windows and dusting.
  • Adhered to professional house cleaning checklist.
  • Polished glass surfaces and windows.
Company Name- Sales Associate
City, State05/2020 - 08/2020
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
  • Provided first-rate service to all customers and potential customers.
  • Helped resolve client problems quickly with superior customer service.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Worked to build relationships with customers and built potential for additional sales.
  • Assisted call-in customers with questions and orders.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Responded to telephone and in-person requests for information.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maximized customer retention by resolving issues quickly.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
Company Name- Sales Associate
City, State05/2019 - 08/2019
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
  • Provided first-rate service to all customers and potential customers.
  • Helped resolve client problems quickly with superior customer service.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Worked to build relationships with customers and built potential for additional sales.
  • Assisted call-in customers with questions and orders.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Responded to telephone and in-person requests for information.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maximized customer retention by resolving issues quickly.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
Company Name- Front Desk Receptionist /Housekeeper
City, State06/2018 - 05/2019
  • Established and maintained clean and comfortable environments by performing cleaning duties, including vacuuming, wiping windows, dusting and sanitizing bathrooms.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.
  • Emptied trash receptacles throughout day to maintain sanitary levels of all trash cans on premises.
  • Gathered dirty laundry in [Number] rooms to arrange for pickup to laundromat.
  • Washed and folded towels and linens to properly stock[Number] guest rooms per [Timeframe].
  • Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores [Number]%.
  • Operated steam cleaning equipment and floor care machines to deep clean carpets and sanitize and wax hardwood, tile and linoleum floors.
  • Assembled complimentary gift baskets and champagne to greet new guests at arrival.
  • Coordinated hotel-wide laundry workflow to fulfill hotel guest laundry requests in under [Number] hours.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Kept building entryway glass clean and polished for professional presentation.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Operated [Equipment] and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Worked on team of [Number] staff members to service [Number][Type] rooms daily.
  • Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift.
  • Trained new [Job title]s on all departmental procedures and provided assistance in finding necessary [Type] items and cleaning supplies.
  • Responded to requests from patrons for linens and [Type] items, boosting satisfaction rates on company scorecards [Number]%.
Skills
  • Window Cleaning
  • Vacuuming and Sweeping
  • Restroom Detailing
  • Dusting Furniture
  • Scheduling
  • Budgeting
  • Sales
  • Guest Services
  • Housekeeping
  • Cleaning
  • Folding Clean Laundry
  • Cleaning Bathrooms
  • Equipment Cleaning
  • Sorting
  • Product Sales
Education
Midland CollegeCity, StateNo Degree
Pre-Nursing
  • Continuing education in Nursing
Angelo State UniversityCity, StateNo Degree
Pre-Nursing
  • Dean's List Fall 2019, Spring 2020, Fall 2020
Stanton High SchoolCity, State05/2018High School Diploma
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Resume Overview

School Attended

  • Midland College
  • Angelo State University
  • Stanton High School

Job Titles Held:

  • Housekeeping Attendant
  • Sales Associate
  • Front Desk Receptionist /Housekeeper

Degrees

  • No Degree Pre-Nursing
    No Degree Pre-Nursing
    High School Diploma

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