I have had many experiences with many types of people. I always do my best to meet their specific needs be it coffee, or the needs of their child. I ensure that I treat everyone I come across with the utmost of respect and always greeted with a smile. I take great care in ensuring my customer, client, or parent are always satisfied with my work. I am a people pleaser by heart, I want to do right by people so that they left my store or returned home satisfied.
Skills
Housekeeping
Phone and Email Communication
Garden and Plant Care
Overnights and Weekends
Problem-Solving
Pet Feeding
Client Confidentiality
Home Visits
Valid Driver's License
Organizing and Preparing Meetings
Verbal and Written Communication
Creative Thinking
Teamwork and Collaboration
Product Knowledge
Information Confidentiality
Relationship Building
Customer Service
Attention to Detail
Experience
10/2021 to Current
House and Pet SitterKindercare – Eatontown, NJ,
Fed, watered, walked and exercised dogs or other pets.
Collected mail and packages for homeowners and stored in secure location.
Used strong verbal and written communication skills to convey messages by phone, email or text to homeowners.
Turned on lights at dusk and locked first floor doors and windows upon leaving.
Communicated with clients by sending updates and photos.
Completed regular household maintenance and chores.
04/2021 to Current
Pre-K Assistant TeacherChildren's Health – Plano, TX,
Supported lead teacher with daily classroom activities.
Monitored students to observe behavior, enforce rules and maintain safety.
Maintained tidy and clean classroom consistent with safety and health standards.
Maintained safe, clean and constantly supervised play environment.
Instructed and assisted students during craft activities.
Supervised students outside classroom during recess, lunch and breaks.
Implemented hands-on, play-based strategies for experiential learning.
Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
Established indoor and outdoor safe play environments for toddler-age children.
Created and assembled classroom displays and decorations.
Observed each child to help improve social, mental and behavioral competencies.
Attended required staff meetings, workshops and school functions.
Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
12/2019 to 12/2020
BaristaBrown University – Providence, RI,
Operated cash register, collected payments, and provided accurate change.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Weighed, grounded, and packed coffee to prepare customer orders.
Created complex, hand-crafted beverages based upon customer preferences.
Addressed and resolved customer concerns to maintain brand loyalty.
Followed health, safety, and sanitation guidelines to pass state inspections.
Greeted guests with pleasant smile and superior customer service.
Implemented recycling and compost programs to reduce trash waste and improve green footprint.
Cleaned and sanitized work areas, utensils and equipment.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Listened to customer desires and needs to recommend optimal products.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Resolved customer disputes with tact and professionalism.
Monitored cafe for seating availability, safety, and wellbeing of guests.
04/2018 to 08/2018
LifeguardWestmoore Pool – City, STATE,
Kept watch over swimmers to respond quickly to distress situations.
Maintained neat and clean pool area and clean water.
Monitored behaviors for safety violations and took steps to prevent further violations.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Observed sections of assigned water zone of responsibility.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Adhered strictly to emergency action plans.
Cleaned, brushed and vacuumed pool to keep clean.
Patrolled to identify anyone needing assistance and offered immediate care.
Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
Identified emergency situations or potential drownings and entered water for lifesaving measures.
Collaborated closely with team to identify issues and quickest methods for remediation.
Cautioned swimmers regarding unsafe practices and safety hazards.
Used training and medical supplies to examine injured people and administer first aid.
Education and Training
Expected in 05/2021
High School Diploma: Pinnacle High School - Phoenix, AZ GPA:
Expected in
Associate of Arts: Clinical Child Psychology Maricopa Community Colleges - Paradise Valley Community College - Phoenix, AZ GPA:
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School Attended
Pinnacle High School
Maricopa Community Colleges - Paradise Valley Community College
