Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Polishing surfaces
  • Exceptional time management
  • Natural cleaning products
  • Light fixtures and ceiling fans
  • Cleaning methods
  • Focused and detail-oriented
  • Washing windows
  • Dusting
  • Supervision and training
  • Calm under pressure
  • Communication skills
  • Employee scheduling
  • Staff supervision
  • Team oversight
  • Merchandising knowledge
  • Inventory control procedures
  • Relationship selling
  • Cash handling accuracy
  • Retail loss prevention
  • Money handling
  • Cash register operation
  • Customer- and service-oriented
  • Verbal/written communication
  • Outgoing personality
  • Product Sales
  • Local Delivery
  • Responsible driver
  • Dependable and reliable
  • Customer Service
  • Time management skills
11/2020 to 08/2021 Hotel Housekeeper The Del Monte Lodge | Troy, NY,
  • Observed all sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Staged all offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
  • Replaced expired products and consumable offerings per internal policies.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
11/2008 to 09/2020 General Manager Linamar | Livonia, MI,
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Tracked monthly sales to generate reports for business development planning.
  • Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
11/2001 to 10/2008 Delivery Driver A-Gas Americas | Baltimore, MD,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Processed payments by accepting cash, checks and credit card payments.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Maintained safe driving habits to protect property and general public on roadways.
04/2004 to 07/2008 Sales Associate Stericycle | Hazelwood, MO,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Coordinated activities with other departments to ensure quality customer service.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Worked with fellow sales team members to achieve group targets.
  • Acted as point of contact for internal and external customers across departments.
Education and Training
Expected in 05/2003 High School Diploma | J.M. Tate High School, Cantonment, FL, GPA:

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  • J.M. Tate High School

Job Titles Held:

  • Hotel Housekeeper
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  • High School Diploma

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