, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Polishing surfaces
Exceptional time management
Natural cleaning products
Light fixtures and ceiling fans
Cleaning methods
Focused and detail-oriented
Washing windows
Dusting
Supervision and training
Calm under pressure
Communication skills
Employee scheduling
Staff supervision
Team oversight
Merchandising knowledge
Inventory control procedures
Relationship selling
Cash handling accuracy
Retail loss prevention
Money handling
Cash register operation
Customer- and service-oriented
Verbal/written communication
Outgoing personality
Product Sales
Local Delivery
Responsible driver
Dependable and reliable
Customer Service
Time management skills
Experience
11/2020 to 08/2021Hotel HousekeeperThe Del Monte Lodge | Troy, NY,
Observed all sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
Staged all offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
Informed appropriate facilities personnel of required repairs or upgrades to equipment.
Replaced expired products and consumable offerings per internal policies.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Supplied extra towels and toiletries when requested to optimize guest comfort.
11/2008 to 09/2020General ManagerLinamar | Livonia, MI,
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Built and maintained loyal, long-term customer relationships through effective account management.
Managed shrink processes and inventory levels for corrective action planning to save costs.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
Tracked monthly sales to generate reports for business development planning.
Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
11/2001 to 10/2008Delivery DriverA-Gas Americas | Baltimore, MD,
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Processed payments by accepting cash, checks and credit card payments.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Maintained safe driving habits to protect property and general public on roadways.
04/2004 to 07/2008Sales AssociateStericycle | Hazelwood, MO,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Coordinated activities with other departments to ensure quality customer service.
Acted as initial contact in addressing customer concerns.
Built trusting relationships with customers by making personal connections.
Met merchandise processing standards and maintained organized and accessible work area.
Worked with fellow sales team members to achieve group targets.
Acted as point of contact for internal and external customers across departments.
Education and Training
Expected in 05/2003High School Diploma | J.M. Tate High School, Cantonment, FL, GPA:
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