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Hotel Housekeeper Resume Example

Resume Score: 80%

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HOTEL HOUSEKEEPER
Summary

Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering [Number] years of industry performance rooted in integrity and hard work.

Competent [Job Title] with over [Number] years of experience in providing excellent housekeeping services in hotel and private residence settings. Capable of handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.

Well-organized individual possessing excellent time management and cleaning skills. Trustworthy professional capable of accepting direction and following through. In-depth knowledge of cleaning equipment operations, including [Type] and [Type] equipment. Available [Number] hours per week.

Skills
  • Focused and detail-oriented
  • Polishing surfaces
  • Closet detailing
  • Dish preparation
  • Dusting
Experience
September 2019
to
January 2020
Homewood SuitesRocky Mount, NCHotel Housekeeper
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
May 2019
to
July 2019
Dollar GeneralRocky Mount, NCSales Associate
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Processed orders through system and coordinated product deliveries.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
October 2018
to
January 2019
QVCRocky Mount, NCOutbount Manpack

Scan barcode put item in its own box. Tape the box put the labels on sides an top of box. Put on line to be shipped out

April 2016
to
September 2018
Hampton InnRocky Mount, NCHousekeeper
  • Swept and vacuumed floors, hallways and stairwells.
  • Swept and damp-mopped private stairways and hallways.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Supplied guests with extra towels and toiletries when requested.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Education and Training
May 2005
Rocky Mount High SchoolRocky Mount, NCHigh School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Homewood Suites
  • Dollar General
  • QVC
  • Hampton Inn

School Attended

  • Rocky Mount High School

Job Titles Held:

  • Hotel Housekeeper
  • Sales Associate
  • Outbount Manpack
  • Housekeeper

Degrees

  • High School Diploma

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