I am a 26 year old exuberant young lady. I have multiple skills, I am very computer savvy, I have a go getter attitude and I think I would be a wonderful asset to any team. I love children, animals, and I love communicating with people. I am a people person who is confident and cheerful.
Skills
Extraordinary customer service skills
Reliable
Phenomenal communication skills
Outstanding cleanliness
In-depth food and wine knowledge
Service-oriented
Trained in food safety guidelines
Courtesy
Organizational ability
Price memorization
Safe serving knowledge
Accurate cash handling
Menu knowledge
Child development expert
Emotionally supportive
Education and Training
Clover Park High SchoolLakewood, WAExpected in 05/2010 ā āGED: - GPA:
Experience
Vacasa - Hotel Housekeeper Tampa, FL, 09/2019 - 11/2019
Swept and damp-mopped private stairways and hallways.
Washed and polished glass windows and doors to keep entryways clear and professional.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Dusted and vacuumed four cabins and four assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Organized supplies for efficient use based on expected customer needs.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Requested maintenance orders to fix non-working equipment and address any room damage.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Interacted pleasantly with clients and patrons when performing daily duties.
Moved beds, sofas and other furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Omni Hotels - Restaurant Hostess Richmond, VA, 07/2019 - 09/2019
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Developed long-term relationships with customers which increased repeat business.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Answered telephone to provide establishment information and take party reservations.
Monitored dining area to assess server capacity and accurately estimate wait times.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Answered customers' questions about hours, seating, current wait time and other information.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Pierce County Humane Society - Volunteer Bather and Walker City, STATE, 03/2007 - 12/2016
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Ordered, received, unloaded and stored feed and supplies for animals under care.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Walked multiple dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Washed, groomed and trimmed each animal to enhance coat health.
Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
Bathed, dried and groomed over 8 animals each day.
Multiple Families - Private Nanny City, STATE, 04/2007 - 12/2011
Regulated children's schedules to balance rest, learning and play.
Coordinated after-school activities and transportation for multiple children for practices and events.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Helped children complete homework and special assignments daily to support academic performance.
Documented and communicated daily reports outlining each child's daily activities.
Sparked creativity and imagination by teaching children new ideas each day.
Minimized TV and mobile device time by engaging children with games and reading books.
Kept parents' contact information, emergency services phone number and childās health history on hand in case of emergency situations.
Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
Built relationships with children by regularly discussing school, friends and favorite activities.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
Assisted children with homework and implemented school material in practical, everyday activities.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Transported children to and from school, extra-curricular activities and play-dates.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
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