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Jessica
Claire
Hotel Housekeeper
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized Hotel Housekeeper possessing in-depth knowledge of cleaning chemicals and proper applications. Well-versed in job-related equipment operations. Detail-oriented and meticulous individual with 2 years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart. Dependable housekeeper proficient in dusting and polishing, steam cleaning and laundering and ironing. Hardworking individual with positive, energetic attitude and excellent time management skills. Committed to working independently and providing top quality service. Organized Hotel Housekeeper possessing in-depth knowledge of cleaning chemicals and proper applications. Well-versed in job-related equipment operations. Detail-oriented and meticulous individual with 5 years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart. Dependable 5 proficient in dusting and polishing, steam cleaning and laundering and ironing. Hardworking individual with positive, energetic attitude and excellent time management skills. Committed to working independently and providing top quality service. Dependable [Job Title] proficient in dusting and polishing, steam cleaning and laundering and ironing. Hardworking individual with positive, energetic attitude and excellent time management skills. Committed to working independently and providing top quality service.

Skills
  • Drapery Washing
  • Cart Stocking and Organization
  • Guest Service and Support
  • Team Support and Collaboration
  • Machine Operation
  • Hardware Knowledge
  • Storage Area Management
  • Rug and Carpet Cleaning
Education
Abraham Lincoln Senior High School Los Angeles, CA Expected in 06/1983 – – High School Diploma : - GPA :
Work History
Alterra Mountain Co - Hotel Housekeeper
Denver, CO, 02/2022 - Current
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
  • Gathered dirty laundry in 12 rooms to arrange for pickup to laundromat.
  • Washed and folded towels and linens to properly stock 12 guest rooms per 8 hour.
  • Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores100]%.
  • Washed and folded towels and linens to properly stock 12 guest rooms per 8 hour.
  • Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores 100%.
  • Categorized laundry received by clients based on fabric type.
Nms Usa - Housekeeper
Noatak, AK, 01/2021 - 10/2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Documented and reported necessary facility and building repairs observed.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Waxed and polished wood floors and other woodwork.
  • Categorized laundry received by clients based on fabric type.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
Nms Usa - Housekeeper
Red Dog Mine, AK, 04/2020 - 08/2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Documented and reported necessary facility and building repairs observed.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Waxed and polished wood floors and other woodwork.
  • Categorized laundry received by clients based on fabric type.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
STEAM AND SHINE EXTRA CLEANING - Sole Proprietor
City, STATE, 03/2018 - 02/2020

Consulted with customers to assess needs and propose optimal solutions.

  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Input income and expense details into database to track business finances and address variances.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Used business software packages to maintain files and administrative records.
  • Outlined finances, goals and daily operations of company in detailed business plans.
Languages
spanish :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • Abraham Lincoln Senior High School

Job Titles Held:

  • Hotel Housekeeper
  • Housekeeper
  • Housekeeper
  • Sole Proprietor

Degrees

  • High School Diploma

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