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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Motivated and efficient Houseperson/ Housekeeping specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Skilled housekeeper with years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies. Hardworking person with energetic personality and dynamic cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards.

Skills
  • Ergonomics and safety training
  • Dusting
  • Interior and exterior cleaning
  • Closet detailing
  • Polishing surfaces
  • Restroom detailing
Experience
01/2021 to Current
Hotel Housekeeper Prime Inc. Fayetteville, AR,
  • Observed all sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Staged all offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
  • Maintained prescribed stock levels within housekeeping carts, preserving availability of all necessary consumable fluids and equipment for other personnel.
  • Replaced expired products and consumable offerings per internal policies.
  • Reported incidents of property damage to housekeeping department, documenting any destruction for loss prevention purposes.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Swept and damp-mopped private stairways and hallways.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Used different kind of cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Checked inventory for required supplies and made lists for needed cleaning products.
10/2020 to Current
Expeditor and Host Chick-Fil-A Port Jefferson Station, NY,
  • Coordinated service for food runners and other kitchen staff.
  • Provided mentorship and guidance to new kitchen team members.
03/2018 to 01/2021
Shift Leader Reata Glen San Juan Capistrano, CA,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
  • Managed and mentored all the staff members.
  • Documented receipts, employee hours and inventory movements.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Created and improved daily operational plans, including production schedules and optimizing task flows.
  • Established team goals, reviewed employee work and mentored team members to improve performance.
05/2020 to 09/2020
House Cleaner Resort Realty City, STATE,
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Cleaned homes following specific and detailed protocols and requests.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Communicated and marketed services by networking, referrals and promotion.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Education and Training
Expected in 04/2017
Associate of Science: Computer Science
Tomas Claudio Colleges - Rizal,
GPA:
Expected in 08/2022
Associate of Arts: Education
College of The Albemarle - Elizabeth City, NC
GPA:

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Resume Overview

School Attended

  • Tomas Claudio Colleges
  • College of The Albemarle

Job Titles Held:

  • Hotel Housekeeper
  • Expeditor and Host
  • Shift Leader
  • House Cleaner

Degrees

  • Associate of Science
  • Associate of Arts

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