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Hotel Housekeeper Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Conscientious Hotel Housekeeper with 10 years maintaining safe, orderly accommodations. Painstakingly compliant with both internal policies and local safety regulations. Dedicated to safeguarding guest comfort and eliminating all possible hotel liabilities. Conscientious Hotel Housekeeper with 10 years maintaining safe, orderly accommodations. Painstakingly compliant with both internal policies and local safety regulations. Dedicated to safeguarding guest comfort and eliminating all possible hotel liabilities.

Skills
  • Chemical cleaning
  • Mopping and buffing floors
  • Natural cleaning products
  • Able to lift 50 lbs.
  • Polishing surfaces
Experience
02/2017 to 10/2020
Hotel Housekeeper Prime Inc. Dallas, TX,
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
  • Performed waste removal duties, separating and depositing refuse in appropriate containers.
  • Reported incidents of property damage to Sheratons head manager documenting any destruction for loss prevention purposes.
  • Observed all sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
  • Replaced expired products and consumable offerings per internal policies.
  • Staged all offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Organized supplies for efficient use based on expected customer needs.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Swept and damp-mopped private stairways and hallways.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Laundered sheets and removed stains to restore linens to pristine condition.
04/2011 to 11/2017
DSW Worker The Reformation Soho, NY,
  • Assisted clients with meeting individual support plan goals, including daily living skills, vocational training and medication management.
  • Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
  • Developed department policies and procedures adhering to quality and performance measures.
  • Developed written guidelines and procedures to successfully deliver self-advocacy services.
  • Promoted collaboration across multiple service lines to support clients.
  • Conducted long and short-term program planning to improve methods and procedures.
  • Collaborated with human and social service agencies to generate referrals to facilitate services.
  • Represented organization at regional meetings with state departments, associations and legislature.
  • Transported clients to and from community gatherings and scheduled appointments.
  • Evaluated service note content for description representative of clients' responses to specified services.
  • Created client agendas and monitored activity to promote efficient follow through.
  • Analyzed support note data to measure client performance.
  • Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
  • Gained knowledge on all footwear items and demonstrated enthusiasm and belief for product and company philosophy.
  • Seated customer to measure feet and properly fit with correct size shoes.
01/2000 to 05/2010
Assistant Store Manager Jiffy #2 City, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Education and Training
Expected in 05/1998
High School Diploma:
Mamou High - Mamou, LA,
GPA:

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Resume Overview

School Attended
  • Mamou High
Job Titles Held:
  • Hotel Housekeeper
  • DSW Worker
  • Assistant Store Manager
Degrees
  • High School Diploma