hostess take out server delivery driver resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
I am a hardworking, well mannered, outgoing employee throughout everyday life, on and off the clock. I enjoy solving customer problems as I can give an unhappy customer a smile within a short amount of time. My favorite things to do at work are getting my job done (correctly and accurately), having fun, and making the people around me smile.
Accomplishments
Graduated high school with honor roll throughout.
Employee of the month at Culver's
Cross-trained and learned the entire Culver's workplace, such as, back-of-house food preparation which includes grill, making sandwiches, fryers, and sending food out to be bagged. To front-of-house, where I bagged orders, ran food to customers, drive thru, cashier, and helped customers with problems and concerns.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Checked guests' identification before serving alcoholic beverages.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Answered customer questions about hours, seating and restaurant information.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Conducted hourly dining room and server checks to assess readiness for expected customer loads.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Got along very well with managers and coworkers.
04/2019 to 11/2020
Crew MemberFamily Health Centers Of San Diego, Inc. – San Diego, CA,
Collaborated with team members to complete orders.
Checked completed orders for accuracy and bagged meals for easy carrying.
Operated as full-service food provider by taking orders, preparing meals and collecting payments all in timely manner by managing my time wisely.
Worked with customers to understand needs and provide the best service.
Learned very valuable lessons and gained many memories I will carry for a very long time.
Grew even more in communication and work ethic.
Maintained excellent attendance record, consistently arriving to work on time.
07/2018 to 02/2019
ReceptionistFirehouse Subs – Ithaca, NY,
Resolved customer problems and complaints by being patient and respectful to solve efficiently.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Answered incoming calls daily to resolve any questions or issues and schedule appointments.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
12/2017 to 07/2018
Crew MemberWendy's – City, STATE,
Collaborated with team members to complete orders.
Resolved simple and difficult problems, improved operations and provided exceptional client support.
Maintained excellent attendance record, consistently arriving to work on time.
Checked completed orders for accuracy and bagged meals for easy carrying.
Education
Expected in 06/2020 to to
High School Diploma: Sunlake High School - Land O' Lakes, FL GPA:
Expected in to to
Degree in Progress: Psychology Pasco-Hernando State College - New Port Richey, FL GPA:
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